Airport Operations & Guest Services Assistant

AngelCare; Johannesburg; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Msuez Uk is seeking an Airport Staff Assistant in Johannesburg, South Africa. This full-time, permanent role supports the airport operations team to ensure smooth daily activities and exceptional passenger service.

The successful candidate will assist with check-in and boarding, handle baggage, aid passengers with special needs, monitor flight schedules, and uphold safety and security protocols, while adapting to a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or airport operations preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist with check-in and boarding procedures for passengers.
• Handle baggage and cargo, ensuring proper loading and unloading.
• Provide assistance to passengers with special needs.
• Monitor flight schedules and communicate changes or delays.
• Maintain a clean and organized work environment.
• Handle customer inquiries and complaints professionally.
• Collaborate with other airport staff to ensure smooth operations.
• Adhere to safety and security protocols.
• Perform other duties as assigned by airport management.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma

Job description

Msuez Uk is seeking an Airport Staff Assistant in Johannesburg, South Africa. This full-time, permanent role supports the airport operations team to ensure smooth daily activities and exceptional passenger service.

The successful candidate will assist with check-in and boarding, handle baggage, aid passengers with special needs, monitor flight schedules, and uphold safety and security protocols, while adapting to a fast-paced environment.