Airport Cashier & Customer Care Specialist

Cre8work!; Durban; On-site; ZAR 20,000 - 25,000; Full time

Job summary

Cre8work! is seeking a dedicated Cashier for their operations at King Shaka International Airport in Durban. The ideal candidate will manage transactions with customers, ensuring accuracy and efficiency in payments, whether cash or credit.

Responsibilities also include scanning goods, resolving customer complaints, and maintaining a tidy checkout area. Candidates should possess good math skills, strong communication, and a customer satisfaction-oriented mindset with at least a Matric qualification.

Qualifications

• Experience as a Retail Cashier or in a similar sales role.
• Basic computer knowledge required.
• Familiar with electronic equipment like cash registers and POS.

Responsibilities

• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments in cash or credit.
• Cross-sell products and introduce new ones.
• Resolve customer complaints and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Track transactions and report discrepancies.
• Handle merchandise returns and exchanges.

Skills

Good math skills

Strong communication

Time management skills

Customer satisfaction-oriented

Education

Matric

Job description

Cashier needed at King Shaka International Airport

Cashier responsibilities include:

• Managing transactions with customers using cash registers
• Scanning goods and ensuring pricing is accurate
• Collecting payments whether in cash or credit

We are looking for a Cashier to manage all transactions with customers accurately and efficiently.

Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.

Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.

Responsibilities

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges

Requirements and skills

• Non Smoker
• Well presented
• Work experience as a Retail Cashier or in a similar role in sales
• Basic computer knowledge
• Familiarity with electronic equipment, like cash register and POS
• Good math skills
• Strong communication and time management skills
• Customer satisfaction-oriented
• Matric
• Work shifts and weekends