AI & Operations Executive Assistant (Remote)

ISTA Solutions; South Africa; Remote; ZAR 360,000 - 600,000; Full time

Job summary

ISTA Personnel Solutions South Africa is a remote-friendly BPO partner to international clients, recruiting for an Executive Administrative Assistant - AI & Operations Support. This role focuses on AI-assisted workflows, operational support, research, reporting and process development rather than diary management.

The ideal candidate embraces learning, problem-solving, and adapting to change, is comfortable with technology, writes well, and is excited by applying AI in a practical business

Qualifications

• Excellent written English and professional communication.
• Strong administrative and executive support experience.

Responsibilities

• Support the development, testing and refinement of AI-assisted workflows and processes.
• Use AI tools to assist with research, workflow development, written outputs and operational tasks.
• Write clear, detailed instructions and prompts to help achieve accurate AI-generated outputs.
• Assist with reports, data downloads, information organisation and documentation.
• Track tasks, follow up on outstanding actions and ensure work is completed accurately and on time.
• Learn and confidently use new software, systems and processes.
• Support ad hoc administrative, operational and project-based requirements.
• Assist with improving internal processes as the client's business and AI requirements evolve.
• Complete relevant onboarding, data-security and system training.

Skills

Written English

Administrative support

Operations support

Project coordination

Research skills

Problem solving

Prompt writing

AI tools exposure

Tools

ClickUp

Microsoft Outlook

Teams

Excel

OneNote

QuickBooks

HubSpot

AI Tools

Job description

ISTA Personnel Solutions South Africa is a remote-friendly BPO partner to international clients, recruiting for an Executive Administrative Assistant - AI & Operations Support. This role focuses on AI-assisted workflows, operational support, research, reporting and process development rather than diary management.

The ideal candidate embraces learning, problem-solving, and adapting to change, is comfortable with technology, writes well, and is excited by applying AI in a practical business