AI Content Growth Lead | Remote Client Success Manager

Colossyan; South Africa; On-site; ZAR 300,000 - 550,000; Full time

Benefits offered by this job

Opportunity to lead in AI content space

Peer community for high-performing professionals

Ongoing support from Huzzle before and after placement

Tailored compensation options

Job summary

Colossyan is seeking a high-caliber Client Success Manager to lead client engagement in a rapidly growing creative agency. This leadership role involves bridging the gap between clients and production teams, ensuring exceptional client experiences with AI-driven content.

Successful candidates will take charge of client onboarding, oversee high-volume content delivery, and maintain strict quality control on all outputs. The company promotes a fully remote work environment, fostering innovation and collaboration among international teams.

Qualifications

• Proven experience as a Client Success Manager or similar in a marketing or creative agency.
• Exceptional professional English (written and spoken).
• Ability to handle multiple deliverables across numerous accounts.

Responsibilities

• Act as the primary contact for all clients via WhatsApp, Slack, and email.
• Own the end-to-end client onboarding process and ensure client satisfaction.
• Manage content delivery schedules and coordinate between teams.

Skills

Client communication

Organizational skills

Technical comfort with AI tools

Quality control

Project management

Problem-solving

Tools

Notion

AI video generation tools

Job description

Colossyan is seeking a high-caliber Client Success Manager to lead client engagement in a rapidly growing creative agency. This leadership role involves bridging the gap between clients and production teams, ensuring exceptional client experiences with AI-driven content.

Successful candidates will take charge of client onboarding, oversee high-volume content delivery, and maintain strict quality control on all outputs. The company promotes a fully remote work environment, fostering innovation and collaboration among international teams.