Aftersales Administrator

Eazi Access Group; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Eazi Access Group in Johannesburg seeks an Aftersales Administrator to handle all aftersales interactions, quotations, invoicing and follow-ups. You will address customer queries related to repairs, maintenance, parts, training, rental damages and FMC contracts while supporting retention and revenue generation.

The role requires accuracy, organisation and strong communication within a busy service environment. Closing date and other details are provided by the employer.

Qualifications

• Minimum: Grade 12.
• Post-matric qualification in Administration, Customer Service or Business Administration is recommended.

Responsibilities

• Manage all aftersales customer interactions, quotations, invoicing, follow-ups and customer queries related to repairs, maintenance, parts, training, rental damages and FMC contracts while supporting customer retention and revenue generation.

Education

Grade 12

Post-matric qualification in Administration, Customer Service or Business Administration

Job description

Location: Johannesburg

Reports to: Service and Maintenance Manager

Closing Date: Oct 16, 2026

Purpose of Position

• To manage all aftersales customer interactions, quotations, invoicing, follow-ups and customer queries related to repairs, maintenance, parts, training, rental damages and FMC contracts while supporting customer retention and revenue generation.

Qualifications

• Required: Grade 12
• Recommended: Post-matric qualification in Administration, Customer Service or Business Administration.

Experience

• Experience in D365 will be advantageous.
• 5 years customer service administration experience and at least 2 years in a technical/service environment.

Notes

• Should you not meet the minimum requirements, kindly consider your application unsuccessful.