After-Hours Healthcare Scheduling Coordinator

ISTA Solutions; South Africa; Remote; ZAR 167,400 - 223,200; Part time

Job summary

A fast-growing BPO company is seeking a Healthcare Scheduling Coordinator to manage patient appointments and provide support after hours. You will serve as the main point of contact for patients and healthcare providers, addressing scheduling concerns and ensuring compliance with regulations. Candidates should have 1-2 years of scheduling experience and strong communication skills. This role requires working during specific hours on weekends and ideal for someone organized and detail-oriented.

Qualifications

• 1 - 2 years' experience in scheduling and coordination, preferably in healthcare.
• Proficiency in Microsoft Office.
• Able to prioritize and multitask in a fast-paced environment.

Responsibilities

• Schedule and manage appointments for patients.
• Serve as primary contact for patients and healthcare providers.
• Maintain accurate records of patient appointments and needs.
• Collaborate with home care teams for scheduling.
• Address scheduling conflicts and find solutions.
• Input and update patient information in the system.
• Ensure compliance with healthcare regulations.

Skills

Exceptional communication skills

Strong attention to detail

Problem solving

Prioritization and multitasking

Tools

Microsoft Office

Job description

A fast-growing BPO company is seeking a Healthcare Scheduling Coordinator to manage patient appointments and provide support after hours. You will serve as the main point of contact for patients and healthcare providers, addressing scheduling concerns and ensuring compliance with regulations. Candidates should have 1-2 years of scheduling experience and strong communication skills. This role requires working during specific hours on weekends and ideal for someone organized and detail-oriented.