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Job summary
A healthcare staffing agency in South Africa is seeking a Clinical Scheduling Coordinator to manage therapy service logistics. This role involves assigning Registered Behaviour Technicians, maintaining schedules, and ensuring effective communication among families and clinical staff. The ideal candidate will have scheduling experience, strong empathy, and proficiency with CentralReach. This position plays a crucial role in ensuring clients receive consistent care.
Qualifications
Proven experience in scheduling, coordination, or case management within healthcare.
Exceptional communication skills to support families with empathy.
Strong technical proficiency with CentralReach or similar software.
Responsibilities
Assign RBTs and coordinate the commencement of services.
Build and maintain weekly schedules to ensure utilisation of authorised hours.
Act as the primary point of contact for schedule updates.
Skills
Scheduling experience
Exceptional communication
Technical proficiency
Fluency in English
Tools
CentralReach
Microsoft Teams
Job description
A healthcare staffing agency in South Africa is seeking a Clinical Scheduling Coordinator to manage therapy service logistics. This role involves assigning Registered Behaviour Technicians, maintaining schedules, and ensuring effective communication among families and clinical staff. The ideal candidate will have scheduling experience, strong empathy, and proficiency with CentralReach. This position plays a crucial role in ensuring clients receive consistent care.