Adventure Tourism Operations Lead: Growth & Safety

Placements24; Mossel Bay; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Travel opportunities

Professional development

Job summary

Placements24 in Mossel Bay, Western Cape, seeks an experienced Tourism Operations Manager to oversee adventure and cultural tour operations, ensuring high-quality guest experiences.

You will lead an operations team, manage supplier networks, enforce safety standards, and drive efficiency and profitability across all tours.

This role offers opportunities for regional travel and professional development.

Qualifications

• Minimum 5 years in tourism operations or a related role.
• Experience managing complex logistics and supplier networks.
• Strong knowledge of safety regulations and risk management.
• Excellent leadership and communication skills.
• Proficient in booking systems and operations software.

Responsibilities

• Manage day-to-day operations of all tours and activities.
• Develop relationships with suppliers, guides, and transport providers.
• Enforce health, safety, and risk management protocols.
• Oversee booking systems, resources, and budgets.
• Train and supervise operations staff and guides.
• Continuously seek ways to enhance tour products and efficiency.

Skills

Leadership

Communication

Problem solving

Operations management

Risk management

Budgeting

Supplier management

Guest service

Team leadership

Tools

Booking systems

Operational software

Job description

Placements24 in Mossel Bay, Western Cape, seeks an experienced Tourism Operations Manager to oversee adventure and cultural tour operations, ensuring high-quality guest experiences.

You will lead an operations team, manage supplier networks, enforce safety standards, and drive efficiency and profitability across all tours.

This role offers opportunities for regional travel and professional development.