Admissions Team Leader - Remote, US Hours, Revenue Growth

HyperionDev; Cape Town; Hybrid; ZAR 500,000 - 800,000; Full time

Benefits offered by this job

Remote-friendly

Coding Bootcamps access

Job summary

HyperionDev is seeking a Contact Centre Team Leader to drive admissions revenue through the admissions team, processes, and engagement strategies. You will oversee senior consultants, dedicate significant time to direct sales, and provide feedback to the Director of Revenue on scaling strategies.

You will build a strong team, optimise enrollment processes, and manage university partner performance while aligning with our growth targets and remote-friendly culture.

Qualifications

• 2+ years of exposure to the tech industry.
• 2+ years of professional, full-time B2C Sales Management experience.
• 2+ years of professional, full-time sales or account management experience leading a team.
• 2+ years of experience working through complex sales cycles with multiple touchpoints and decision-makers.
• 2+ years of track record meeting revenue targets and performance quotas.
• 2+ years of administering and managing an accurate pipeline and reporting from a CRM.

Responsibilities

• Direct line management of team captains and admissions consultants.
• Dedicate 25% to 50% of your time to active sales calls and second voice support.
• Engage leads in the intro and discovery stages to drive conversions.
• Lead as a working leader balancing coordination and sales contributions.
• Coordinate and manage team KPIs to exceed monthly revenue targets.
• Ensure team activity targets and SLAs are met (calls, emails, chats).
• Train junior admissions staff and manage admissions administration.

Skills

Tech industry exposure

Sales management

CRM & reporting

Attention to detail

Verbal & written communication

Problem solving

Education

Related Marketing/Commerce/Tech degree

Tools

CRM systems

Spreadsheets

Job description

HyperionDev is seeking a Contact Centre Team Leader to drive admissions revenue through the admissions team, processes, and engagement strategies. You will oversee senior consultants, dedicate significant time to direct sales, and provide feedback to the Director of Revenue on scaling strategies.

You will build a strong team, optimise enrollment processes, and manage university partner performance while aligning with our growth targets and remote-friendly culture.