Administrative Supervisor

Isilumko Staffing; Cape Town; On-site; ZAR 167,400 - 279,000; Full time

Job summary

Isilumko Staffing is looking for a highly organized Administrative Supervisor to join their dynamic rentals team in Cape Town. This role involves managing branch rentals administration, financial processes, stock control, and supervising team members.

The ideal candidate should have strong financial and stock control experience, as well as a Diploma or Degree in a related field, with 3–5 years of experience in administration or logistics.

Qualifications

• Matric (Grade 12) qualification required.
• 3–5 years relevant experience in administration, logistics, stock control or rental operations preferred.
• Experience with ERP systems is necessary.

Responsibilities

• Supervise and support team members in daily operations.
• Ensure compliance with company policies and procedures.
• Manage billing processes and maintain accurate operational reports.
• Resolve internal and external queries promptly.

Skills

Organizational skills

Financial management

Stock control

Supervisory skills

ERP systems

Microsoft Office Suite

Education

Diploma or Degree in Stock Control, Logistics, Administration, or related field

Job description

We are seeking a highly organised and detail-oriented Administrative Supervisor to join a dynamic rentals team based in Cape Town. This role is ideal for an experienced administration professional with strong financial, stock control, and supervisory experience who thrives in a fast-paced operational environment.

The successful candidate will take ownership of branch rentals administration, financial processes, stock control, and team supervision to ensure operational efficiency and service excellence.

Key Responsibilities

• Supervise and support team members to ensure efficient day-to-day operations and high performance.
• Set objectives, provide coaching, counselling, and performance management to ensure positive departmental contributions.
• Ensure compliance with company policies, procedures, and SHEQ standards.
• Complete and submit accurate daily, weekly, and monthly operational reports.
• Maintain and update rental fleet descriptions and grading information on the ERP system.
• Ensure all customer documentation, lease agreements, and payments are completed before unit dispatch.
• Manage billing processes, including pre-billing, escalations, credit notes, and off-hire notices.
• Ensure all rental units are billed accurately according to lease agreements.
• Maintain and monitor units-not-billing reports.
• Resolve internal, customer, debtor, and supplier queries timeously.
• Facilitate the preparation and submission of insurance claims.Oversee stock control processes, including accurate stock counts and ERP updates.
• Process delivery and return documentation within agreed timelines.
• Reconcile transport and siting accounts monthly and ensure accuracy of purchase orders and rates.
• Maintain excellent housekeeping and operational standards.

Minimum Requirements

• Matric (Grade 12).
• Diploma or Degree in Stock Control, Logistics, Administration, or a related field.
• Minimum of 3–5 years’ relevant experience in administration, logistics, stock control, or rental operations.
• Experience working with ERP systems and Microsoft Office Suite.