Administrative Officer: Quality Management And Evaluation

EdUpStairs; South Africa; On-site; ZAR 338,000 - 398,000; Full time

Job summary

EdUpStairs is recruiting for a Government Administrative Officer to support the Western Cape Mobility Department, Western Cape Government, at Level 07. The role focuses on governance, data collection, and administrative services.

Responsibilities include developing and maintaining training policies, monitoring quality assurance, SLA compliance, and providing line administrative support while researching and developing processes.

Qualifications

• 3-year tertiary qualification (National Diploma/B-Degree or higher).
• Minimum 1 year relevant administrative support experience.
• Ability to draft submissions, memoranda, reports, plans and letters.
• No criminal record.

Responsibilities

• Render support with the development and maintenance of training policies and processes as part of the External Governance of the Quality Management System.
• Render support with the monitoring of all quality assurance (administrative aspects) to ensure compliance with policies.
• Render support with monitoring to ensure compliance and relevance of SLAs; provide line administrative support; research and development.

Skills

Numeracy

Literacy

Computer literacy

Language proficiency

Project management

Legal administration

Education

National Diploma/B-Degree or higher qualification

Job description

Salary: R338 106 - R398 277 per annum (Level 07)

Centre: Western Cape Mobility Department, Western Cape Government.

Requirements

• An appropriate 3-year tertiary qualification (National Diploma/B-Degree or higher qualification).
• A minimum of 1–year relevant administrative support experience.
• Competencies: Knowledge of and working experience of the following: Legislation, regulatory frameworks, policies and best practices
  relevant to the line function; information systems that support the management of knowledge and information relating to the line function; administrative
  procedures and processes; project management functions; project coordination and project-related analytics; designing and implementing data
  collection tools; collecting and analysing data; ensuring data quality and managing data and related information; monitoring and evaluation tools; data
  verification and analysis; creating dashboards and developing monitoring and evaluation tools; data management and data integrity; information and records
  management/administration; operational management practices; procurement and tendering processes.
• Skills: numeracy; literacy; computer literacy; language proficiency; project management; legal administration.
• Others: communication; research; analytical skills; organising; planning; time management; problem-solving; record keeping and minute taking; ability to
  work under pressure; willingness to work irregular hours and meet tight deadlines; ability to draft submissions, memoranda, reports, plans and letters;
  well-developed ability to build credibility, trust and cooperation through interpersonal interactions; no criminal record.

Duties

• Render support with the development and maintenance of training policies and processes as part of the External Governance of the Quality Management
  System; Render support with the monitoring of all quality assurance (administrative aspects) to ensure compliance with all other relevant policies
  and procedures as part of the Internal Governance process; Render support with the monitoring to ensure compliance and relevance of Service Level
  Agreements (SLA’s); Render line administrative support services to the SubDirectorate; Research and development.