Administration Clerk – (Cape Town)

Dream job Link; Cape Town; On-site; ZAR 237,000 - 280,000; Full time

Job summary

Western Cape Mobility Department in Cape Town seeks an Administration Clerk: Registration & Compliance for the regulatory unit. In a Level 5 administrative role, you will manage end-to-end administration of taxi association registrations and ongoing compliance monitoring, including data capture, document filing, and producing routine statistics.

The role requires a calm, detailed-oriented approach, with the ability to work irregular hours when required.

Qualifications

• Grade 12 graduates who meet the competency and behavioral requirements.
• Operational flexibility: willing to work irregular hours (including weekends or after-hours AGM engagements).
• Proficiency in clerical and administrative tasks.

Responsibilities

• Registration Application Processing & Compliance Monitoring: Receive, log, and process new registration applications and compliance submissions for taxi associations and operators.
• Data Capturing, Statistics & Document Management: Capture operator records, vehicle details, leadership rosters, and compliance statistics; maintain filing systems; compile routine statistics.
• AGM & Stakeholder Engagement Support: Provide logistical and administrative support for AGMs, elections, and regulatory workshops; assist with notices and meeting packs.
• General Office & Clerical Administration: Frontline and back-office support; handle inquiries; manage stationery, printing, scanning, and courier dispatch; align with PS framework.

Skills

MS Excel

MS Word

PowerPoint

Data entry

Clerical skills

Attention to detail

Public sector knowledge

Education

Grade 12

Tools

MS Office

Job description

Employer: Western Cape Government (Western Cape Mobility Department)

Post Reference / Tracking Number: Ref No. WCMD 96/2026 (System Ref: WCG261026-4)

Nature of Appointment: Permanent

Job Level: Public Service Salary Level 5

Remuneration Package: R237 453 – R279 708 per annum (Plus Standard Public Service Benefits)

Location: Cape Town, Western Cape

Posting Date: November 2026 | Closing Date: 30 November 2026

About the Western Cape Mobility Department

The Western Cape Mobility Department is dedicated to delivering safe, reliable, integrated, and sustainable transport systems that connect communities and drive economic opportunity across the province. A critical pillar of the province’s public transport ecosystem is the minibus taxi industry, which moves hundreds of thousands of commuters every single day.

Within the department’s regulatory and compliance unit in Cape Town, ensuring that taxi associations and their operators are properly registered, constitutionally compliant, and professionally governed is vital to maintaining stability and passenger safety across the transport network. When you join the Western Cape Mobility Department as an Administration Clerk, you step into a dynamic regulatory environment where administrative precision directly supports peaceful, compliant public transport operations.

What the Role is All About

We are seeking a resilient, organized, and detail-oriented Administration Clerk: Registration & Compliance to join our regulatory team in Cape Town on a permanent basis.

In this essential Level 5 administrative support position, you will assist with the end-to-end administration of taxi association registrations and ongoing compliance monitoring. Your day-to-day responsibilities will include processing registration applications, capturing operator and association data, compiling statistical reports, maintaining structured physical and digital filing systems, and providing logistical support for Annual General Meetings (AGMs) and stakeholder engagements.

Because the minibus taxi sector operates around the clock and industry engagements often take place outside standard office hours, this role requires a calm, adaptable individual who thrives under pressure, meets tight deadlines, and is fully willing to work irregular hours when operational demands require it.

Key Performance Areas & Operational Duties

1. Registration Application Processing & Compliance Monitoring

• Receive, check, log, and process new registration applications, membership updates, and compliance submissions from taxi associations and individual operators.
• Verify supporting regulatory documentation for completeness and accuracy against provincial transport legislation and departmental standard operating procedures.
• Track compliance statuses across registered associations, flagging overdue submissions or missing governance documentation for senior compliance officers.

2. Data Capturing, Statistics & Document Management

• Capture operator records, vehicle registration details, association leadership rosters, and compliance statistics accurately into departmental databases and spreadsheets.
• Maintain systematic, secure physical and electronic filing systems, ensuring fast document retrieval for internal audits, legal reviews, and leadership briefings.
• Compile routine administrative statistics, compliance summaries, and operational tracking reports using MS Excel and Word.

3. Annual General Meeting (AGM) & Stakeholder Engagement Support

• Provide comprehensive logistical and administrative assistance for taxi association Annual General Meetings (AGMs), elections, and regulatory workshops.
• Assist compliance officials during direct engagements with taxi association executives, recording attendance registers, distributing official notices, and organizing meeting packs.
• Draft professional, accurate correspondence, compliance letters, meeting invitations, and internal memos in accordance with Western Cape Government standards.

4. General Office & Clerical Administration

• Render efficient frontline and back-office clerical support, handling incoming telephonic and walk-in inquiries from transport operators and industry stakeholders professionally.
• Coordinate office stationery, printing, scanning, and courier dispatch of official regulatory certificates and correspondence.
• Execute all duties in strict alignment with the Public Service legislative framework and Western Cape Government service excellence standards.
• Salary Notch: R237 453 – R279 708 per annum (Salary Level 5).
• Service Benefits: Qualifying employees receive funded or co-funded public service benefits in accordance with applicable prescripts and collective agreements, including medical assistance, housing allowance, and Government Employees Pension Fund (GEPF) contributions.

What We Are Looking For

Minimum Entry Requirements

• Education: Valid Grade 12 (National Senior Certificate or equivalent NQF Level 4 qualification).
• Recommendation: None (open to qualified Grade 12 graduates who meet the competency and behavioral requirements).
• Operational Flexibility: Proven ability to work effectively under pressure, meet strict deadlines, and a full willingness to work irregular hours (including weekends or after-hours AGM engagements) as required.

Required Knowledge & Technical Skills

• Clerical & Administrative Knowledge: Sound understanding of clerical practices, accurate data capturing, statistical collection, and high-standard physical and electronic filing and retrieval.
• Public Sector Context: Good working knowledge of the legislative framework governing the Public Service, workplace procedures, and the functioning of Local and Provincial Government environments.
• Computer & Numerical Literacy: Strong computer proficiency across MS Office applications MS Excel, MS Word, PowerPoint, and E-Mail, paired with solid numeracy and literacy skills.
• Communication & Drafting: Good verbal and written communication skills with the ability to draft clear, professional official correspondence.
• Interpersonal & Detail Orientation: High attention to detail, strong document management habits, and sound interpersonal skills to interact calmly and respectfully with diverse transport stakeholders.

Selection Process & Pre-Entry Assessments

• Employment Equity: Selection decisions will be guided by the Employment Equity targets of the Western Cape Mobility Department.
• Pre-Entry Assessments: All shortlisted candidates will undergo two mandatory pre-entry assessments: a practical exercise testing technical and generic job competencies, and an integrity (ethical conduct) assessment.
• Vetting & Reference Checks: Shortlisted applicants will be required to submit duly completed vetting and certified supporting documents within a strict timeframe prior to the interview. By applying, you consent to reference checks with previous employers regarding work performance, disciplinary records, and reasons for leaving.