Admin Controller / 2IC

Edgray Distributors (Pty) Ltd t/a JUMBO; Makhanda; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Edgray Distributors (Pty) Ltd t/a JUMBO in Grahamstown (BGGT) is seeking an Administration Controller on a permanent basis. The role focuses on clerical tasks, store records maintenance, and general office duties within a busy retail environment.

Key responsibilities include cash handling, daily banking, filing, reports, stock data capture, and staff supervision at the cash desk. Candidates should have Matric and a relevant NQF 5 certificate, with 2–5 years in sales/cashier roles preferred.

Qualifications

• Matric is required and a NQF 5 certificate in Retail/Business is preferred.
• Family of clerical duties including filing, record-keeping and data entry.
• Computer literacy with Word and Excel or equivalent office software.

Responsibilities

• Cash: manage daily banking with Store Manager, balance cash ups and secure floats.
• Administration: maintain store procedures, filing, reports and authorization of transactions.
• Housekeeping: keep back and cash desk areas clean and orderly.
• Security / Risk: safeguard back office and front cash, ensure health and safety standards.
• Customer Services: assist customers, handle inquiries and complaints professionally.
• People Management: supervise cash desk staff and enforce policies and disciplinary actions.

Skills

Analytical Thinking

Financial Management

Customer Focus

Decision Making

Attention to Detail

Problem Solving

Planning and Organizing

Education

Matric

NQF 5 Certificate in Retail/Business

Tools

Microsoft Word

Microsoft Excel

Job description

Position: Administration Controller Location: Grahamstown (BGGT) Position type: Permanent

No. of vacancies: 1

PURPOSE:

The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information

KEY RESPONSIBILITIES:

1. Cash

• Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures
• Ensure all cash ups balance with the banking
• The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe
• When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken

2. Administration

• Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock
• Ensure daily morning file is done as per the filing All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.
• Ensure that reports are up to To be addressed on a daily basis. Start of Day Reports.
• Authorizing all transactions – 5A
• Lay-byes are the responsibility of the Admin Controller and the These must be checked, and spot checks must be done.
• Admin Controller to make sure all RTS is done on a regular basis
• Spot checks on Cashiers to be conducted
• Controlling of the change
• General filing of memos and correspondence
• Data capturing of stock received and sent from

3. Housekeeping

• Maintain cleanliness in back
• Maintain cleanliness at the Cash Desk area and return merchandise to the floor

4. Security / Risk

• Manage the security of the back office and front cash
• Ensure tags are secured in the store if not attached to merchandise
• Ensuring that Health & Safety standards are met
• Prevent shrinkage by ensuring all company processes and procedures are implemented

5. Customer Services

• Train staff in customer service at the cash desk
• Assist customers with enquiries and complaints
• Apply Customer Service principles in a friendly and enthusiastic manner daily
• Continuously satisfy customer needs and attract clientele

6. People Management

• Manage performance and development of cash desk staff
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
• Manage time and attendance of staff

MINIMUM REQUIREMENTS:

(You must be able to answer “YES” to all requirements listed below)

• Matric
• NQF 5 Certificate in Retail/Business
• Computer Literate: Word and
• 2 – 5 years in relevant sales / cashier environment

COMPETENCIES:

• Analytical Thinking
• Financial Management
• Customer Insight & Focus
• Decision making
• Attention to Detail
• Problem Solving
• Planning and Organizing

UNDERTAKING:

• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required
• First Aid / Firefighting training

by no later than 02 September 2026.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.