Accommodation Lead - Stellenbosch

Tanya Serra; Stellenbosch; On-site; ZAR 320,000 - 420,000; Full time

Job summary

Tanya Serra is seeking an Accommodation Lead for Stellenbosch, Western Cape, to oversee Accommodation and Front Office operations within a premium farm estate. You will lead guest services, VIP relations, and service recovery, ensuring seamless room readiness and high standards of hospitality.

The role requires hands-on leadership, strong communication, and a guest-centric, solutions-driven approach in a luxury environment. Salary is to be advised; apply now.

Qualifications

• Proven Accommodation / Front Office management experience.
• Strong guest relations & service recovery skills.
• Front Office team leadership experience.
• A hands-on, guest-centric and solutions-driven leader.

Responsibilities

• Accommodation operations & room readiness
• Front Office leadership & guest services
• Guest relations, VIPs & service recovery
• Team leadership & development
• Quality standards & operational coordination
• Cross-functional collaboration

Skills

Guest relations

Communication skills

Leadership

Education

Hospitality / Tourism / Hotel Management qualification

Job description

# Accommodation Lead - Stellenbosch###### Date Job Posted: 07-Sep-2026###### Salary: RTBA###### Location: Western Cape###### Expires On: 06-Oct-2026### Tanya Serra Food, Wine, Hospitality RecruitmentDescription **ACCOMMODATION LEAD | CAPE WINELANDS**An exciting opportunity for an experienced hospitality professional to lead **Accommodation & Front Office operations** within a beautiful farm estate environment. **Key focus:** • Accommodation operations & room readiness • Front Office leadership & guest services • Guest relations, VIPs & service recovery • Team leadership & development • Quality standards & operational coordination • Cross-functional collaboration**We’re looking for:** Proven Accommodation / Front Office management experience Strong guest relations & service recovery skills Front Office team leadership experience Excellent communication & organisational skills Hospitality / Tourism / Hotel Management qualification preferred A hands-on, guest-centric and solutions-driven leader **Be part of a purpose-driven hospitality environment where people, land and exceptional guest experiences come together.****Apply now!**| | || --- | --- || Job ID | 284373 || Job Title | Accommodation Lead - Stellenbosch || Employer Type | Luxury Estate || Job Type | Front Office Manager || FT/PT | FullTime || Province | Western Cape || Town/City | Stellenbosch || Salary | RTBA |###### Employer TypeLuxury Estate###### Job ClassificationFront Office Manager###### Job TypeFullTime###### LocationWestern CapeApply Online