24/7 Telecom NOC Analyst – Network Operations Pro

Placements24; Benoni; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health and wellness benefits

Career progression

Training programs

Hybrid work option

Shift differential pay

Dynamic team environment

Job summary

Placements24 is seeking a vigilant and skilled Telecoms NOC Analyst to monitor the network infrastructure in Benoni 24/7, ensuring availability and optimal performance of telecoms services. You will work with senior engineers to resolve incidents and support teams to maintain stability.

The role requires familiarity with NMS/EMS tools, TCP/IP basics, and the ability to work shifts including nights and weekends; CompTIA Network+ or CCNA is a plus.

Qualifications

• High school diploma or equivalent; relevant certifications (e.g., CompTIA Network+, CCNA) are a plus.
• 1–3 years of experience in a NOC environment or network operations role.
• Familiarity with network monitoring tools (SolarWinds, Nagios) and ticketing systems.
• Basic understanding of TCP/IP, routing protocols, and common network devices.
• Ability to work shifts, including nights and weekends, as required by the NOC schedule.
• Strong problem-solving skills and the ability to work under pressure.

Responsibilities

• Monitor network traffic, performance, and availability using advanced NMS/EMS tools.
• Detect, diagnose, and respond to network alerts and incidents in a timely and efficient manner.
• Perform initial troubleshooting of network issues, escalating to senior engineers when necessary.
• Document all network events, incidents, and resolutions accurately in the ticketing system.
• Communicate effectively with internal teams and external stakeholders during network outages or performance degradations.
• Assist in the implementation of network changes and maintenance activities under supervision.

Skills

Analytical thinking

Shift work

Team collaboration

Education

High school diploma

CompTIA Network+

CCNA

Tools

SolarWinds

Nagios

Ticketing systems

Job description

Placements24 is seeking a vigilant and skilled Telecoms NOC Analyst to monitor the network infrastructure in Benoni 24/7, ensuring availability and optimal performance of telecoms services. You will work with senior engineers to resolve incidents and support teams to maintain stability.

The role requires familiarity with NMS/EMS tools, TCP/IP basics, and the ability to work shifts including nights and weekends; CompTIA Network+ or CCNA is a plus.