Remote Process Design Specialist – Property Ops

ProfitCoach; Estado Zulia; Remote; VES 16,963,000 - 21,809,000; Full time

Benefits offered by this job

Salary

PTO

Health stipend

Job summary

ProfitCoach, a fully remote property management platform, seeks a hands-on PM Ops pro. You’ll design and implement processes across leasing, resident services, and maintenance, turning operations into reliable software workflows. Clear English communication with clients is essential as you guide adoption and optimization.

This role emphasizes practical tooling, collaboration, and continuous improvement. You’ll use LucidChart for diagrams and CRM/workflow tools to automate core tasks, delivering

Qualifications

• Must have operations management experience across leasing, resident services, or maintenance.
• Must have the ability to communicate clearly in English with clients.
• Familiarity with designing and implementing workflows in automation tools.

Responsibilities

• Design and implement processes for core property management operations and client needs.
• Test and validate processes within workflow automation software.
• Analyze and optimize processes for efficiency and consistency.
• Own SOPs and translate processes into clear diagrams (e.g., LucidChart).
• Ensure quality and continuously improve PM operations across engagements.

Skills

Operations management experience

English communication skills

Tools

LucidChart

CRM systems

Workflow automation software

Job description

ProfitCoach, a fully remote property management platform, seeks a hands-on PM Ops pro. You’ll design and implement processes across leasing, resident services, and maintenance, turning operations into reliable software workflows. Clear English communication with clients is essential as you guide adoption and optimization.

This role emphasizes practical tooling, collaboration, and continuous improvement. You’ll use LucidChart for diagrams and CRM/workflow tools to automate core tasks, delivering