PropTech Account Manager - Hybrid (Apartment Communities)

Amenify, Inc.; Caracas; Hybrid; VES 53,860,000 - 80,790,000; Full time

Benefits offered by this job

Hybrid-remote role

Career growth opportunities

Job summary

Amenify is a resident experience platform powering services for apartment communities across the United States. The role focuses on owning client relationships with multifamily property managers, resolving software and service issues, and keeping records up to date.

You will communicate with US-based teams, leverage CRM tools, and stay current on product updates and industry trends. This is a full-time, 9-to-5 position with a hybrid-remote setup and a strong performance-based bonus structure.

Qualifications

• Near-native English communication with US teams is essential.
• Experience in account management or proptech/B2B roles preferred.
• Strong relationship-building and client empathy is required.

Responsibilities

• Own client relationships with multifamily property managers.
• Troubleshoot and guide managers through the Amenify platform.
• Keep thorough records of client interactions and resolutions.
• Proactively identify and address client challenges.
• Stay updated on product changes and industry trends.

Skills

English fluency

Account management

Relationship building

CRM proficiency

Problem solving

MS Office/Google Workspace

Education

Bachelor’s degree in business or related field

Tools

CRM software

Microsoft 365 / Google Workspace

Job description

Amenify is a resident experience platform powering services for apartment communities across the United States. The role focuses on owning client relationships with multifamily property managers, resolving software and service issues, and keeping records up to date.

You will communicate with US-based teams, leverage CRM tools, and stay current on product updates and industry trends. This is a full-time, 9-to-5 position with a hybrid-remote setup and a strong performance-based bonus structure.