Operations & Administrative Coordinator

Neowork; Venezuela; A distancia; VES 29.537.000 - 47.259.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance for contractors

Holiday extra pay

Mental health days

Performance-based incentives

Annual review and appraisal

Descripción de la vacante

NeoWork is seeking an Operations & Administrative Coordinator to support a professional services firm remotely as an independent contractor. You will own billing, invoicing, and end-to-end workflow tasks while coordinating across distributed teams during peak periods.

The role emphasizes proactive process improvements, template management, and autonomous execution in a cloud-based, virtual desktop environment.

Formación

• Experience in administrative or operations support within a professional services environment.
• Demonstrated expertise in billing and invoicing management end-to-end.
• Ability to manage high-volume administrative workflows during peak periods.
• Experience coordinating multi-step workflows with attention to detail.
• Experience maintaining and distributing communication templates across distributed teams.
• Comfort with cloud-based tools and virtual desktop environments.
• Ability to absorb information quickly and execute independently without repeated instructions.
• Comfortable in fast-paced environments demanding speed and ownership.

Responsabilidades

• Manage billing and invoicing processes end-to-end, owning accuracy and reconciliation.
• Support high-volume administrative workflows during peak periods including tax season.
• Coordinate multi-step workflow processes and ensure timely task completion across initiatives.
• Maintain, update, and distribute communication templates across the team.
• Support client communications and coordinate team scheduling needs.
• Manage administrative systems and cloud-based tools within a remote desktop environment.
• Proactively identify process improvements and bottlenecks.
• Escalate only critical blockers while handling routine decisions independently.

Conocimientos

Administrative support

Billing and Invoicing

High-volume workflow management

Attention to detail

Independent execution

Templates management

Cloud-based tools

Remote desktop / VDI

Time management

Herramientas

Cloud-based tools

Virtual desktop environments

Remote desktop environments

Descripción del empleo

NeoWork is hiring an Operations & Administrative Coordinator to provide administrative and operational support for a professional services firm. This is a remote, independent contractor role supporting billing, invoicing, workflow processes, and team coordination during fast-paced operational cycles including tax season and extension season.

Responsibilities

• Manage billing and invoicing processes end-to-end, owning accuracy, timeliness, and reconciliation
• Support high-volume administrative workflows during peak operational periods including tax season and extension season
• Coordinate multi-step workflow processes and ensure timely task completion across team initiatives
• Maintain, update, and distribute communication templates across the team
• Support client communications and coordinate team scheduling needs
• Manage administrative systems and cloud-based tools, working within client-provided remote desktop environment
• Proactively identify process improvements and operational bottlenecks
• Escalate only critical blockers while owning routine operational decisions independently

Requirements

• Proven experience in administrative or operations support within a professional services environment
• Demonstrated expertise in billing and invoicing management, comfortable owning this process end-to-end
• Ability to manage high-volume administrative workflows and prioritize competing deadlines during peak periods
• Experience supporting multi-step workflow processes with attention to detail and timely completion
• Experience maintaining and distributing communication templates across distributed teams
• Comfort working within structured systems including cloud-based tools and virtual desktop environments
• Demonstrated ability to absorb information once and execute independently without repeated instructions
• Comfortable operating in fast-paced environments where speed and ownership are expected

Benefits

• We offer health insurance for contractors
• Holiday Extra Pay
• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.
• We prioritize the mental health of our team members and offer mental health days to support their well-being.
• In addition to the base salary, performance-based incentives are provided.
• There is an annual review and appraisal process in place.
• There are ample opportunities for professional growth and advancement within the company.