Virtual Front Desk Agent Jobs
Hotel Front Desk Agent
Job summary
A leading hospitality company is seeking a Hotel Front Desk Agent in New Orleans, LA. This travel position entails registering and assigning hotel guests, confirming payments, and addressing guest requests. Ideal candidates must have experience as a Front Desk Agent and be familiar with the Marriott Fosse PMS. The role offers competitive pay of $20 per hour and travel across various hotels for 8 to 12 weeks at a time, with all travel expenses paid in advance.
Benefits
Qualifications
- Experience as a Hotel Front Desk Agent is required.
- Ability to travel for 8 to 12 weeks at a time.
- Familiarity with PMS systems, specifically Marriott Fosse.
Responsibilities
- Register and assign guests to hotel rooms.
- Establish payment methods and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and provide change.
- Transmit and receive messages via phones or PMS.
- Respond to guest requests swiftly.
- Handle guest complaints, escalating when necessary.
Skills
Travel Position. $20.00 Per Hour. Must Know ** Fosse PMS**. Some Night Audit Shifts.
We Pay Lodging and Travel.
4 to 12 weeks national travel at a time
Front Desk Agents will be the first point of contact for a guests stay, duties will include; registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout. Looking to hire immediately!
- Register and assign guests to hotel rooms.
- Establish method of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Must Know Marriott Fosse PMS
- Must Have Hotel Front Desk Agent Experience
- Must Be Able To Travel 8 to 12 Weeks At A Time
- All Travel Paid By The Company In Advance
- We Work In Our Hotels Across The Country
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.