Transportation Clerk

Mid Continent Steel and Wire, Inc.; Poplar Bluff (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading steel product manufacturer is seeking an Office Clerk to support the Transportation Manager and Department. The position involves various clerical tasks including answering calls, assisting with collections, and tracking shipments. Ideal candidates should be energetic self-starters with strong organizational skills and proficiency in Microsoft Office. The role offers opportunities for professional growth and requires collaboration within the team. Willingness to learn transportation software and participate in training is essential.

Qualifications

• Energetic self-starter with strong organizational skills.
• Proficient in Microsoft Office (Word, Excel).
• Ability to learn transportation/shipping software systems.

Responsibilities

• Answer and direct incoming phone calls.
• Assist with collections and carrier payment issues.
• Track, trace, and update shipment status.

Skills

Strong organizational skills

Proficient in Microsoft Office

Customer service commitment

Teamwork

Ability to learn software systems

Tools

Prophesy

SAP

Job description

We are a One-of-a-Kind, Fully Integrated and Environmentally Friendly steel product manufacturer. What differentiates us from the rest is our vertically integrated business model, our great diversification of markets and portfolio of products and solutions; and the fact that we produce the most sustainable steel. We offer our employees the opportunity to apply their knowledge and skills to develop themselves to the fullest in an environment of collaborators who inspire and work as a team, committed to learning every day and achieving results to grow together.

Position Summary

The Office Clerk supports the Transportation Manager and the Transportation Department by performing a variety of clerical and administrative duties. This role requires strong collaboration and communication with department personnel to ensure daily operational tasks are completed efficiently and accurately.

Although the position is primarily administrative in nature, cross-training within the department is expected to ensure coverage when needed. Cross-training also supports professional growth and enhances overall departmental effectiveness.

Essential Functions

• Answer and direct incoming phone calls
• Train in and utilize Prophesy and SAP systems
• Assist with collections and carrier payment issues
• Monitor and order office supplies (PO required for approval)
• Reconcile billing files weekly
• Create requisitions for purchase orders
• Provide brokers and customers with Proof of Delivery (POD) documentation
• Track company trucks daily
• Perform data entry of load and customer information
• Process billing (scan, email, and mail invoices)
• Enter shipments into the Prophesy system
• File truck and trailer write-ups
• Monitor and restock driver supplies
• Track, trace, and update shipment status

Additional Duties

• Engage with vendors and drivers
• Assist with resolving shipment or payment discrepancies
• Support production or plant activities as needed
• Perform other duties as assigned by management

Physical Requirements

• Ability to lift up to 20 lbs
• Ability to hear and speak clearly on the telephone
• Ability to work under pressure in a fast-paced environment
• Ability to move throughout the plant and assist with operational activities when necessary

Qualifications

• Energetic self-starter with strong organizational skills
• Proficient in Microsoft Office (Word, Excel)
• Ability to learn transportation/shipping software systems
• Willingness to participate in company-provided training
• Willingness to work evenings or overtime if required
• Willingness to travel overnight if required
• Ability to receive constructive feedback and maintain professionalism
• Strong commitment to customer service, teamwork, and quality standards