Operations Engineer, Ops Integration, AMZL Operations Integration Engineering

Amazon Inc.

Charlotte (NC)

On-site

USD 77,000 - 115,000

Full time

9 days ago

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Job summary

Amazon Logistics is seeking an Operations Engineer II to join the Ops Integration Engineering (OIE) team. You will drive the operational integration of new automation equipment across Amazon’s last-mile network, traveling ~80% to sites in North America to support installations, testing, and launches.

You will lead cross-functional pilots, develop training, and ensure readiness for expansion while partnering with site leadership to translate complex programs into actionable standards.

Qualifications

Bachelor's degree required.
Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases.
Experience working with retrofits, launches, or automation deployments.
Experience with Material handling equipment (MHE).
3+ years of industrial engineer/operations/manufacturing/project engineer experience in a manufacturing environment.

Responsibilities

Pilot planning: develop operational framework for new automation pilots, define success criteria, and create operational standards.
Operational readiness & expansion: lead on-site readiness, deliver training, and monitor post-launch performance.
Coordinate handoffs to site ownership and risk mitigation as programs scale.
Travel extensively (~80%) to sites across North America to support installations and testing.

Skills

Cross-functional leadership

Field experience

Industrial engineering

Launch readiness

Education

Bachelor's degree

Job description

Description

Amazon Logistics (AMZL) is looking for an Operations Engineer II to join the Ops Integration Engineering (OIE) team. OIE is responsible for bridging the gap between engineering innovation and field operations by ensuring new automation technologies, equipment, and systems are successfully planned, piloted, launched, and adopted across the AMZL network. This role supports the full lifecycle of automation programs — from early-stage pilot planning through network-wide expansion — and requires a hands‑on leader who thrives in fast-paced, ambiguous environments where cross-functional coordination and field presence are critical to success.

The ideal candidate is comfortable operating independently in the field, building relationships with site leadership and partner teams, and translating complex technical programs into clear operational standards. You will travel extensively (~80%) to Amazon sites across North America to support installations, testing, launches, and post‑launch performance monitoring.

Key Job Responsibilities

As An Operations Engineer II On The OIE Team, You Will Own The Operational Integration Of New Automation Equipment And Systems Across Amazon’s Last-mile Logistics Network. Your Work Spans Two Core Functions

Pilot Planning

Partner with Innovation & Design, Process Engineering, and Safety teams to develop the operational framework for new automation pilots. This includes building training curricula, defining success criteria and key performance indicators, supporting Site Acceptance Testing (SAT) and Factory Acceptance Testing (FAT), providing inputs to site selection, and creating the operational standards that will govern how associates interact with new technology.

Operational Readiness & Expansion

Lead the on‑the‑ground operational readiness for automation programs expanding across the network. Develop and deliver pre‑launch training for site operations teams, provide on‑site support during launch windows, track post‑launch performance metrics against defined success criteria, and coordinate the handoff to ACES and site ownership once performance stabilizes. Identify and elevate operational risks, adoption gaps, and process deficiencies that could impact program success.

Basic Qualifications

Bachelor's degree
Experience leading cross‑functional teams across engineering, operations, and field execution through launch readiness and go‑live phases
Experience with retrofits, launches, or automation deployments
Experience working with Material handling equipment (MHE)
3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience

Preferred Qualifications

Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
Experience communicating technical concepts to non‑technical audiences
Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
Experience with Six Sigma tools and Lean techniques

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Base Salary Range