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Store Shift Lead: Customer Experience & Operations
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Store Shift Lead: Customer Experience & Operations
Job summary
A staffing agency in San Francisco seeks a Shift Lead to manage store operations, deliver superior customer service, and ensure compliance with cash handling and inventory standards. The ideal candidate will have strong leadership skills, experience in retail, and the ability to resolve customer issues effectively. This position requires involvement in daily operations including opening and closing the store, assisting with training, and ensuring the store meets regulatory requirements. Join us for a rewarding opportunity in a dynamic retail environment.
Qualifications
- Strong customer service skills, ability to engage and resolve issues.
- Leadership ability to coach team members effectively.
- Experience with cash handling and transactional processes.
Responsibilities
- Open and close the store, managing operations in the absence of management.
- Deliver excellent customer service and resolve issues.
- Assist with inventory management and ensure compliance with regulations.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.