Front Desk Receptionist-Part-Time (Overnight)

Four Seasons Hotels and Resorts; New Orleans (LA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading luxury hotel chain in New Orleans is seeking a Front Desk Receptionist to join their dynamic overnight team. The ideal candidate will be dedicated to providing exceptional customer service while efficiently checking guests in and out. Responsibilities include managing guest inquiries, maintaining cash balances, and using hotel systems. Candidates should have a minimum of two years' experience in luxury hospitality. This is a part-time position requiring overnight availability on weekends, with benefits such as 401k matching and discounted accommodations.

Benefits

401k participation with company matching

Discounted accommodations at Four Seasons Worldwide

Comprehensive time off package

Complimentary employee meals

Complimentary uniforms

Discounted parking

Qualifications

• Minimum two years’ experience in luxury Hospitality or Customer Service is required.
• Ability to carry out multiple tasks efficiently is essential.
• Work authorization in the United States is necessary.

Responsibilities

• Greet and check in guests efficiently, ensuring correct room type and rate.
• Handle check-outs and settle bills accurately and promptly.
• Maintain a balanced cash bank; process payments and reconcile transactions.
• Provide top-tier hospitality, resolving guest inquiries and requests as needed.
• Use hotel systems for check-in/out, reporting, and room assignments.
• Assist with reservations and guest calls when necessary.
• Uphold Four Seasons standards while working harmoniously with the team.

Skills

Knowledge of OPERA

Multi-tasking

Customer service

Education

Experience in luxury hospitality or customer service

Tools

Hotel reservation systems

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort‑style pool, and plan your own private event at our 34th‑floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Residences New Orleans is seeking a Front Desk Receptionist to join our dynamic Front Office overnight team. We are looking for someone with excitement and dedication in serving our guests while working alongside others to help create memorable guests' moments and experiences.

What you will do

• Greet and check in guests efficiently, ensuring correct room type and rate.
• Handle check‑outs, settle bills accurately, and confirm guest satisfaction.
• Maintain a balanced cash bank; process payments, currency exchange, and reconcile transactions.
• Provide top‑tier hospitality, resolve guest inquiries and requests promptly.
• Use hotel systems for check‑in/out, reporting, and room assignments.
• Assist with reservations and guest calls when needed.
• Uphold Four Seasons standards and work harmoniously with the team.

What you bring

• Knowledge of OPERA required
• Minimum two years’ experience working in luxury Hospitality or Customer Service required
• Ability to multi‑task on several tasks at once
• Work authorization in the United States required

What we offer

• A Rewarding Work Culture, with mentoring, training and development opportunities
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Schedule & Hours

• This is a Part‑time position. Candidate must be able to work the overnight shift (11 p.m. to 7:30 a.m.) on Saturdays and Sundays, at minimum. There may be other opportunities to work additional hours on various shifts.

Want to know more about working for Four Seasons? Visit us at:

• Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/
• YouTube: http://bit.ly/WeAreFS
• Facebook: http://bit.ly/WeAreFS_FB
• LinkedIn: Four Seasons Hotel and Residences New Orleans
• Twitter: http://bit.ly/WeAreFS_TW
• Instagram: http://bit.ly/WeAreFS_IG
• See what our employees are saying at: #FSEmployee

Four Seasons is an Equal Opportunity, Aff… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf