Legal Priority Operator - 3rd Shift (Hybrid) *$2000 Sign On Bonus*

RR Donnelley; Phoenix (AZ); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Shift premium

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Parental leave

Tuition assistance

Job summary

RR Donnelley is seeking a detail-oriented administrative professional to manage word processing tasks in a fast-paced environment. The role requires strong MS Word skills, high typing speed, and excellent communication to coordinate with internal teams and off-site offices.

Onsite training is provided, with a 90-day hybrid probation allowing 3 days onsite and 2 days remote. Compensation includes a base rate with shift premium and comprehensive benefits.

Qualifications

• Fast-paced environment with deadlines.
• 60 wpm typing with 95% accuracy.
• Excellent verbal and written communication skills.
• Advanced MS Office skills required (Word, Excel, PowerPoint, Outlook).
• Legal terminology knowledge preferred.

Responsibilities

• Serve as the primary point of contact for word processing projects (formatting, proofreading, editing, document styling).
• Coordinate, assign, and track workloads within the department.
• Gather detailed information from requesters to clarify assignments.
• Analyze requests to determine task execution and allocate resources.
• Direct requests to proper resources and coordinate with local and off-site offices.
• Assist with proofreading and quality control during high-volume periods.
• Deliver projects within negotiated timeframes.
• Maintain knowledge of firm-supported software packages.

Skills

Typing 60 wpm

MS Word proficiency

Verbal and written communication

Education

High school diploma or equivalent

Bachelor's degree or 2+ years legal experience

Tools

Microsoft Office Suite

Visio

Adobe Acrobat

Dreamweaver

Nuance

iManage/Filesite

Job description

Job Description

Must be able to commute to Phoenix, AZ

Must have strong clerical administrative experience formatting in MS Word

Shift: Sunday - Thursday, 11:00pm-7:30am

Pay: $26.31 plus $3.00 shift premium

Training: Monday - Friday, 9AM - 5PM (onsite)

Hybrid after 90-day probation (3 days onsite 2 days remote)

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned

Qualifications

• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus

Additional Information

The rate of pay for this role at the noted RRD location is $26.31 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Compensation

$26-$26