ZR_2459_JOB

Zohorecruit; Jacksonville (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

Zohorecruit is seeking a Sr Chat Bot Developer/Gen AI with RASA for a 100% remote role based in the United States. The job centers on building advanced chatbots and virtual assistants, applying NLP, integrating ML models, and configuring APIs to connect diverse data sources.

The ideal candidate has 4+ years in chat bot and web development with RASA, 2+ years with AWS or Azure, and a strong foundation in software engineering and platform integration. US work authorization required.

Qualifications

• Bachelor’s Degree Computer Science or equivalent.
• 4+ years in ChatBot/Web development with RASA and Generative AI.
• 2+ years using AWS or Azure.
• Ability to design, implement, and evaluate conversational systems.
• Authorized to work in the United States; no visa sponsorship.
• Experience with NLP, intents and entities, sentiment analysis.

Responsibilities

• Develop chatbots and virtual assistants with RASA and GenAI.
• Design conversational workflows and NLP models.
• Integrate ML models to improve responses.
• Configure APIs and connect to cloud data sources.
• Collaborate with engineers to deploy across platforms.
• Document architecture and create user guides.
• Stay updated on Conversational AI trends and tools.

Skills

Chatbot development

NLP

RASA

Python

AWS

Azure

CI/CD

Platform integration

Education

Bachelor's degree in CS or related

Tools

RASA

Bot Framework

PVA (Power Virtual Agents)

AWS

Azure

Job description

Sr Chat Bot Developer/Gen AI with RASA - 100% Remote

Jacksonville, United States | Posted on 10/18/2024

Sr Chat Bot Developer/Gen AI with RASA - 100% Remote

In this role, you will take center stage in developing cutting‑edge chatbots and virtual assistants that provide intuitive, engaging, and efficient user experiences. As a Conversational AI Developer with RASA experience, your responsibilities will encompass a wide range of critical tasks.

Chatbot Development: Build conversational workflows using available content and integrate or design other sources of content.

Natural Language Processing (NLP): Apply advanced NLP techniques to understand and interpret user input, including intent recognition, entity extraction, sentiment analysis, and language understanding.

Machine Learning Integration: Integrate ML algorithms and models into chatbot systems to enhance response generation, question answering, and user engagement.

API Configuration: Configure APIs for chatbot solutions in the cloud connecting to external systems and various data sources.

Platform Integration: Collaborate with software engineers and developers and integrate chatbot systems into various platforms, such as websites, mobile apps, messaging applications, voice assistants, or CRM. Ensure seamless integration and compatibility with existing systems and APIs.

Collaboration: Work with cross‑functional teams to understand business requirements and translate them into technical solutions.

Documentation and Training: Document chatbot architectures, design decisions, and implementation details. Create user guides, documentation, and training materials to educate stakeholders and end‑users on chatbot capabilities and best practices.

Training & Professional Development: Stay up to date with the latest advancements and trends in Conversational AI technologies, bringing new ideas and solutions to the team.

WORK LOCATION & SCHEDULE: The selected candidate will work 100% While this person may work remotely from home anywhere in the USA, they will work on an East Coast schedule (Core Working Hours 9:00am-5:00pm Eastern).

Scope: Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualified candidates must beauthorizedto work in the United States. The American Red Cross does not sponsor employment visas.

Bachelor’s Degree Computer Science/equivalent area of study or equivalent professional experience required.

4+ years professional experience in ChatBot and Web development with RASA Software and Generative ChatAI

Minimum of 2 years’ experience using Amazon Web Services (AWS) or Microsoft Azure

Demonstrated ability to design, implement, and evaluate conversational system solutions: conversational flows, intents, and entities.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferred qualifications):

Experience evaluating and testing NLP systems or LLMs

Experience using Bot Framework SDK, Bot Framework Composer or Power Virtual Agents (PVA)

Experience with AWS AI Services, Lex, Comprehend, Chatbot

Experience with Azure Cognitive Services, Azure AI Services, Azure Bot Service (ABS)

Software engineering experience with Python

Experience with CI/CD pipelines like Jenkins or Azure DevOps