Developer - KORE.ai - Remote

Simple Solutions; Jacksonville, Northern (FL, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Simple Solutions in Jacksonville, FL, seeks an experienced Developer to join the technology team. You will design, develop, and deploy chatbot and voice bot solutions using KORE.ai with backend in Java, Python, or Node.js, and work with REST/SOAP services.

The role requires strong knowledge of conversational AI, NLP/ML, and building scalable, high-availability platforms, plus collaboration with cross-functional teams.

Qualifications

• Bachelor's degree in Computer Science or related field.
• Experience with KORE.ai platform and chatbot development.
• Strong programming in Node.js for backend.
• Experience building scalable, high-availability platforms.
• Knowledge of AI, NLP, ML in chatbots.
• Ability to document code and handover processes.

Responsibilities

• Develop and deploy chatbot and voicebot solutions on KORE.ai.
• Design scalable architectures aligned with business requirements.
• Lead design sessions with cross-functional teams.
• Troubleshoot and optimize bot performance.

Skills

Conversational AI

Node.js

Architectural design

Troubleshooting

Code documentation

Education

Bachelor's degree in Computer Science

Tools

KORE.ai platform

REST API

SOAP API

AWS/GCP/Azure

Linux/Unix

Job description

Jacksonville, United States | Posted on 02/27/2026

We are seeking an experienced Developer proficient in KORE.ai to join our technology team. This role requires strong programming skills in Java, Python, or Node.js, alongside expertise in developing and deploying chatbots and voice bots. The ideal candidate will have a solid understanding of conversational AI, AI/NLP/ML technologies, and experience with scalable, high-availability platforms.

Key Responsibilities

Chatbot and Voice bot Development

• Design, develop, and implement scalable chatbot and voice bot solutions using the KORE.ai platform.
  
• Utilize Java, Python, or Node.js for backend development and server-side programming.
  
• Create and manage data storage solutions with JSON, Redis, or MongoDB.
  
• Develop real-time interactions using Web Sockets.
  

Technical Expertise

• Demonstrate expertise in building and maintaining high-availability, mission-critical platforms.
  
• Apply knowledge of AI, NLP, and ML to enhance chatbot functionalities.
  
• Leverage experience with web services, including REST and SOAP.
  
• Utilize knowledge of Linux/Unix environments and cloud platforms (AWS, GCP, or Azure).
  

Architecture and Design

• Design and architect chatbot and voicebot solutions, ensuring alignment with business requirements.
  
• Lead technical design sessions and collaborate with cross-functional teams, including developers, UX designers, data analysts, and product owners.
  
• Implement a build-once/deploy-multiple strategy for bots across various platforms (chat, voice, agent assist).
  

Troubleshooting and Optimization

• Troubleshoot and resolve errors in the KORE.ai environment.
  
• Optimize chatbot performance and ensure robust, scalable solutions.
  
• Translate business requirements into effective bot dialog flows using KORE.ai's features.
  

Required Skills and Experience

• Strong background in conversational AI platforms and chatbot development.
  
• Experience with Node.js for chatbot backend technology.
  
• Proven ability to design and implement scalable solutions and troubleshoot complex issues.
  
• Solid understanding of code documentation and handover processes.
  
• Bachelor's degree in Computer Science or a related field.
  

Desired Qualifications

• Exposure to Generative AI concepts and their application in conversational AI products.
  
• Ability to lead technical design sessions and work effectively with cross-functional teams.
  
• Kore.ai certification is "Nice to Have"

Responsibilities

• Develop and deploy advanced chatbot and voicebot solutions using KORE.ai.
  
• Ensure high performance, reliability, and scalability of platforms.
  
• Collaborate with various teams to design and implement effective conversational solutions.
  

Requirements

Explainyour experienceand background.

1- working on AI Related software and other RPA/Agentic software

2- database connections

4- Biggest task and complex task and how you implementedand follow up questionswill be on that.

5-API work you have done and rate yourself

6.Admin access and installation of RPA agents on machines.

7- how you would handle1000s of records in excel and database and how do you implement and follow up questions.

8- mostly follow up questions would be what you answer.