Zoo Kitchen Manager: Lead Culinary Team & Catering

Lancer Food; Phoenix (AZ); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical (FT Employees)

Vision

401k

Paid Time Off

Holiday Pay

Job summary

Lancer Hospitality is seeking a skilled Kitchen Manager for the Phoenix Zoo in Phoenix, AZ. This role reports to the Executive Chef and oversees daily kitchen operations, supporting catering and retail food service, and developing the culinary team to deliver excellent guest experiences.

You will mentor staff, ensure food safety and quality, and contribute to a mission-driven organization that connects culinary experiences with guests visiting the zoo.

Qualifications

• 2-3 years of supervisory or management experience.
• 3-5 years of catering, banquet operations, or a high-end full-service restaurant environment.
• Current Maricopa County Food Handler Certificate and ServSafe Certification.
• Strong communicator, organized and the desire to be the best in what we do everyday.
• Passion for hospitality, food quality, and guest service.

Responsibilities

• Train, coach, and develop team members in food service, sanitation, and operational standards.
• Ensure proper portion control, food presentation, and temperature standards are consistently achieved.
• Perform and oversee food preparation and production tasks efficiently and accurately.
• Adhere to all food safety, food handling, sanitation procedures, and standardized recipes.
• Deliver exceptional customer service and create memorable guest experiences.
• Coordinate and participate in the preparation and execution of catered events and special functions under the direction of the Executive Chef.
• Maintain controls for food, supplies, equipment, and inventory.
• Assist the Executive Chef with onboarding, training, coaching, and day-to-day supervision of culinary and support team members.
• Support the Executive Chef in maintaining the highest standards of food quality, safety, cleanliness, and hospitality.
• Support daily retail and catering operations as needed.
• Perform other duties as assigned.

Skills

Supervisory exp

Catering

Banquet ops

ServSafe

Food safety

Guest service

Tools

Food handler cert

Job description

Lancer Hospitality is seeking a skilled Kitchen Manager for the Phoenix Zoo in Phoenix, AZ. This role reports to the Executive Chef and oversees daily kitchen operations, supporting catering and retail food service, and developing the culinary team to deliver excellent guest experiences.

You will mentor staff, ensure food safety and quality, and contribute to a mission-driven organization that connects culinary experiences with guests visiting the zoo.