Zoo Kitchen Manager - Lead Culinary & Guest Experiences

Elior Group; Phoenix (AZ); Vor Ort; USD 51.000 - 69.000; Vollzeit

Benefits dieser Stelle

Medical (FT Employees)

Vision

UNUM offering for Accident, Critical I

Discount Program

Commuter Benefits (Parking and Transit

EAP

401k

Sick

Holiday Pay (9 paid holidays)

Tuition Reimbursement (FT Employees)

Paid Time Off

Zusammenfassung

Elior North America, in partnership with Lancer Hospitality, seeks a Kitchen Manager for the Phoenix Zoo location. You will oversee daily kitchen operations, mentor culinary staff, and support catering and retail food service with a focus on guest experience.

Reporting to the Executive Chef, you will lead a team, ensure high standards of food quality and safety, and coordinate events under the Zoo’s mission-driven environment.

Qualifikationen

• 2-3 years of supervisory or management experience
• 3-5 years of experience in catering, banquet operations, or a high-end full-service restaurant environment
• Current Maricopa County Food Handler Certificate and ServSafe Certification
• Strong communicator, organized and the desire to be the best in what we do everyday
• Passion for hospitality, food quality, and guest service

Aufgaben

• Train, coach, and develop team members in food service, sanitation, and operational standards
• Ensure proper portion control, food presentation, and temperature standards are consistently achieved
• Perform and oversee food preparation and production tasks efficiently and accurately
• Adhere to all food safety, food handling, sanitation procedures, and standardized recipes
• Deliver exceptional customer service and create memorable guest experiences
• Coordinate and participate in the preparation and execution of catered events and special functions under the direction of the Executive Chef
• Maintain controls for food, supplies, equipment, and inventory
• Assist the Executive Chef with onboarding, training, coaching, and day-to-day supervision of culinary and support team members
• Support the Executive Chef in maintaining the highest standards of food quality, safety, cleanliness, and hospitality
• Support daily retail and catering operations as needed
• Perform other duties as assigned

Kenntnisse

Supervisory experience

Catering experience

Guest service

Communication

Jobbeschreibung

Elior North America, in partnership with Lancer Hospitality, seeks a Kitchen Manager for the Phoenix Zoo location. You will oversee daily kitchen operations, mentor culinary staff, and support catering and retail food service with a focus on guest experience.

Reporting to the Executive Chef, you will lead a team, ensure high standards of food quality and safety, and coordinate events under the Zoo’s mission-driven environment.