Zoo Guest Services Associate — Visitor Experience & Cash Handling

City of Abilene, Texas; Abilene (TX); On-site; USD 20,000 - 24,000; Part time

Job summary

City of Abilene, Texas, is seeking an entry-level Guest Services associate for the Abilene Zoo. You will greet visitors, answer questions, and provide information about zoo activities while supporting managers with administrative tasks.

Responsibilities include handling calls, payments, reservations, and paperwork, plus assisting with surveys and basic reporting. Must be at least 16, with flexibility for nights, weekends, and outdoor conditions.

Qualifications

• Requires a high school diploma or GED.
• Entry level position with preference for prior customer service experience.
• Includes cash handling and basic administrative tasks.

Responsibilities

• Greet and direct visitors to the Abilene Zoo and answer general questions.
• Provide administrative support to Guest Service Managers.
• Handle guest inquiries, give directions, and share information about zoo functions.
• Process phone calls, payments, reservations, and visitation paperwork.
• Maintain equipment and spaces, follow safety policies.

Skills

Customer service

Cash handling

Communication

Office software

Time management

Education

High school diploma

GED

Tools

Computer

Job description

City of Abilene, Texas, is seeking an entry-level Guest Services associate for the Abilene Zoo. You will greet visitors, answer questions, and provide information about zoo activities while supporting managers with administrative tasks.

Responsibilities include handling calls, payments, reservations, and paperwork, plus assisting with surveys and basic reporting. Must be at least 16, with flexibility for nights, weekends, and outdoor conditions.