Zoo Facilities Operations Leader

Wildlife Conservation Society; New York (NY); On-site; USD 81,000 - 99,000; Full time

Job summary

Wildlife Conservation Society is seeking an Operations & Maintenance Manager to lead the Zoo’s Facilities team at Prospect Park Zoo, directing maintenance, repairs, safety, and vendor coordination across buildings, exhibits, and grounds. You will manage budgets, enforce standards, and partner with Parks staff to deliver a premier guest experience.

The ideal candidate has 5+ years of facilities management, hands-on trades knowledge, and a degree in facility management or engineering; NYC safety

Qualifications

• Minimum 5 years of proven facilities management experience as maintenance manager or supervisor.
• Experience in planning maintenance operations.
• Hands-on experience and solid understanding of plumbing, carpentry, electrical systems, construction, HVAC, BMS.
• Working knowledge of Microsoft Office and facility management/work order software.
• Working knowledge of tools and equipment required to maintain the park.
• Ability to track and report department activities.
• Excellent communication and interpersonal skills.
• BSc/BA in facility management, engineering or similar field.
• Candidate must possess a valid Driver's license.
• Must be able to secure required NYC Certificates of Fitness including but not limited to: air compressor maintenance and operation; torch use of flammable gas; supervision and storage of flammable materials; supervision of flammable/combustible liquids in portable containers; fire alarm systems; fire guard for torch operations

Responsibilities

• Direct the O&M department's function throughout the Zoo in performing facility maintenance and repairs.
• Direct the O&M department's function throughout the zoo in maintaining park cleanliness and safety including trash removal, snow removal, cleaning pathways and seating areas, maintaining storm drainage structures, general housekeeping in public and office spaces, and cleaning/stocking of all restroom facilities.
• Assure that the O&M department operates efficiently and productively to complete tasks with a consistent high level of quality.
• Oversee and monitor O&M department expenditures to assure adherence to approved budget and WCS policies.
• Maintain established standards of safety for the Operations staff, the visiting public and all WCS staff members working at Prospect Park Zoo.
• Provide direction and supervision to contractors, technicians and vendors engaged in work at Prospect Park Zoo.
• Act with the Safety Director to coordinate safety, OSHA compliance and training for O&M staff and work with the Environmental Compliance Specialist to assure adherence to environmental regulations as needed.
• Provide reports as required and when requested by Facility Director or Director of City Zoos Operations and Maintenance.
• Communicate and coordinate activities with other departments within the Zoo and the other WCS facilities as necessary and as directed.
• Represent the Operations Department at internal meetings and external meetings with outside agencies and other local cultural institutions.
• Establish collegial relationships with counterparts at Prospect Park Alliance, Brooklyn Botanic

Skills

Facilities leadership

Maintenance planning

Communication skills

Budget tracking

Safety compliance

Driver's license

NYC Certificates of Fitness

Education

Bachelor's degree in facility management or engineering

Tools

Microsoft Office

Facility management software

Job description

Wildlife Conservation Society is seeking an Operations & Maintenance Manager to lead the Zoo’s Facilities team at Prospect Park Zoo, directing maintenance, repairs, safety, and vendor coordination across buildings, exhibits, and grounds. You will manage budgets, enforce standards, and partner with Parks staff to deliver a premier guest experience.

The ideal candidate has 5+ years of facilities management, hands-on trades knowledge, and a degree in facility management or engineering; NYC safety