Zone Team Leader - Retail Merchandising & Ops Lead

Ollie's Bargain Outlet; Mooresville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX coverage (

401K with company match

20% associate discount

Vast array of voluntary benefits

Job summary

Ollie's Bargain Outlet is seeking a Zone Team Leader to oversee a store zone, lead a merchandising-driven team, and ensure an exceptional customer and associate experience. The role requires supervising staff, managing merchandise flow, and upholding store standards.

As a store keyholder, you will open/close the store, execute daily tasks, and coordinate with leadership to meet goals. Qualifications include a high school diploma and 1–2 years of supervisory experience.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays regularly.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet expectations.
• Oversee merchandise planning, receiving, and proper stocking of the sales floor.
• Schedule and staff for unload/processing of merchandise, drive associate productivity, assign daily tasks, and uphold customer service standards.
• Supervise associates within the zone, communicate directives, and ensure follow-up.
• Perform Zone Team Leader functions to open/close the store and take on additional duties as assigned.

Skills

Team leadership

Customer service

Supervisory experience

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet is seeking a Zone Team Leader to oversee a store zone, lead a merchandising-driven team, and ensure an exceptional customer and associate experience. The role requires supervising staff, managing merchandise flow, and upholding store standards.

As a store keyholder, you will open/close the store, execute daily tasks, and coordinate with leadership to meet goals. Qualifications include a high school diploma and 1–2 years of supervisory experience.