Zone Retail Team Leader - Growth, Merchandising & Service

Ollie's Bargain Outlet, Inc.; Humble (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

20% Associate discount

401K with immediate vesting

Career growth

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a zone of the sales floor, focusing on merchandising and customer experience. You will lead a team dedicated to delivering great service and meeting store standards.

Responsibilities include scheduling, replenishment, pricing, and ensuring merchandise is properly stocked while driving productivity and adherence to company directives. The role requires flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Scheduling

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a zone of the sales floor, focusing on merchandising and customer experience. You will lead a team dedicated to delivering great service and meeting store standards.

Responsibilities include scheduling, replenishment, pricing, and ensuring merchandise is properly stocked while driving productivity and adherence to company directives. The role requires flexibility for evenings, weekends, and holidays.