Zip Ride Guide

The Summit Bechtel Reserve; Glen Jean (WV); On-site; USD 18,000 - 19,000; Full time

Job summary

The Summit Bechtel Reserve is seeking a Zip Ride operator to provide a safe, fun, and engaging zip ride experience for guests. You will participate in program training, use and maintain safety gear, and ensure proper harnessing and PPE supervision.

Housekeeping: housing in Staff Camp, Summit Staff Uniform, and work hours ranging up to a 45–55 hour schedule; training and background screening required.

Qualifications

• Must be 18+ years old.
• Experience guiding/facilitating and managing others at height.
• Body weight between 50-250 lbs as per manufacturer requirements.
• Willing to become a registered Scouting America member (background screening).
• Comfortable using Microsoft Teams for daily communication.

Responsibilities

• Provide safe, fun zip ride experience for guests.
• Participate in program training during staff training period.
• Use safety equipment mandated in the venue.
• Check equipment and report concerns.
• Fit guests with harnesses and helmets correctly and supervise PPE use.
• Model the Scout Oath and Law in interactions.
• Maintain a clean, organized, safe work area.

Skills

Customer service

Teamwork

Communication

Tools

Microsoft Teams

Job description

Position Overview

The Zip Ride operator is responsible for providing a safe, fun and engaging zip ride experience at The Summit Bechtel Reserve.

Key Responsibilities

• Participate in the specialized program training during the staff training period
• Use all safety equipment mandated in your program venue
• Check material frequently and communicate equipment concerns and needs
• Ensure proper use, security, and care of program equipment
• Fit guests with harnesses and helmet correctly and supervise use of personal protective equipment
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Preferred: Experience guiding/facilitating and managing others while 'at-height' (6'-180')
• Body weight between 50-250 as per the manufacture's requirement for participation
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 9 hours daily and ability to lift/move up to 75 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Salary: $1600 - $1700 per month