Zip Ride Guide

The Summit Bechtel Reserve; Glen Jean (WV); On-site; USD 18,000 - 19,000; Full time

Job summary

The Summit Bechtel Reserve is hiring a Zip Ride operator to provide a safe, fun and engaging zip ride experience for guests. You will support training, fit guests with harnesses, and supervise equipment while upholding safety standards.

Responsibilities include maintaining a clean work area, communicating concerns, and modeling Scout Oath and Law in daily interactions. This role requires outdoor physical work and teamwork within a dynamic guest environment.

Qualifications

• Minimum age: 18+.
• Preferred: Experience guiding/facilitating and managing others while at-height (6'-180').
• Body weight between 50-250 as per the manufacture's requirement for participation.
• Willing to become a registered Scouting America member (includes background screening).
• Comfortable using Microsoft Teams for daily work-related communication.

Responsibilities

• Participate in the specialized program training during the staff training period.
• Use all safety equipment mandated in your program venue.
• Check material frequently and communicate equipment concerns and needs.
• Ensure proper use, security, and care of program equipment.
• Fit guests with harnesses and helmet correctly and supervise use of personal protective equipment.
• Model the Scout Oath and Law in daily interactions.
• Maintain a clean, organized, inspected, neat, and safe work area.
• Perform additional duties assigned by SBR leadership.
• Abide by policies and procedures outlined in the SBR staff handbook.

Skills

Customer service

Team leadership

Communication

Tools

Microsoft Teams

Job description

Position Overview

The Zip Ride operator is responsible for providing a safe, fun and engaging zip ride experience at The Summit Bechtel Reserve.

Key Responsibilities

• Participate in the specialized program training during the staff training period
• Use all safety equipment mandated in your program venue
• Check material frequently and communicate equipment concerns and needs
• Ensure proper use, security, and care of program equipment
• Fit guests with harnesses and helmet correctly and supervise use of personal protective equipment
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 18+
• Preferred: Experience guiding/facilitating and managing others while 'at-height' (6'-180')
• Body weight between 50-250 as per the manufacture's requirement for participation
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike up to 9 hours daily and ability to lift/move up to 75 pounds
• Complete the Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Salary: $1600 - $1700 per month