Program Director (Summit Experience)

Summitbsa; Glen Jean (WV); On-site; USD 18,000 - 32,000; Full time

Job summary

Summit Bechtel Reserve in West Virginia seeks a capable leader to supervise and guide the Summit Experience team, delivering a high-adventure, safe, and memorable experience for Scouts and Scouters.

You will coach staff, gather feedback, and contribute to reports and camp-wide activities while modeling the Scout Oath and Law. This role requires strong customer service, teamwork, and readiness for outdoor setting.

Qualifications

• Minimum age: 21+.
• Valid driver license and ability to obtain driving permit.
• Experience in Scouting and/or outdoor recreation.
• National Camping School Resident Camp/Program Director card (training provided).
• Two or more years leading teams or Summit work experience.
• Willing to become a registered Scouting America member (background screening).
• Comfortable using Microsoft Teams for daily work-related communication.

Responsibilities

• Directly supervise, coach, and counsel the Summit Experience team to ensure guests have a safe and fun experience.
• Communicate with guests and staff to ensure quality experience and implement adjustments based on feedback.
• Provide formal and informal feedback to Summit Experience staff (performance evaluations).
• Write end-of-season report, including inventories, recommendations, and department improvements.
• Provide leadership to and participate in camp-wide activities (campfires, ceremonies, etc.).
• Model the Scout Oath and Law in daily interactions.
• Maintain a clean, organized, inspected, neat, and safe work area.
• Perform additional duties assigned by SBR leadership.
• Abide by policies and procedures outlined in the SBR staff handbook.

Skills

Leadership

Customer service

Team management

Scouting experience

MS Teams

Education

National Camping School Resident Camp/Program Director card

Tools

Microsoft Teams

Job description

Position Overview

Provide front-line orientation, guidance, and customer service to all Summit Experience participants (Scouts and Scouters), creating an high-adventure experience that will be remembered for a lifetime.

Key Responsibilities

• Directly supervise, coach, and counsel the Summit Experience team to ensure guests have a safe and fun experience
• Communicate with guests and staff to ensure quality experience and implement adjustments based on feedback
• Provide formal and informal feedback to Summit Experience staff (performance evaluations)
• Write end-of-season report, including inventories, recommendations, and department improvements
• Provide leadership to and participate in camp-wide activities (campfires, ceremonies, etc.)
• Model the Scout Oath and Law in daily interactions
• Maintain a clean, organized, inspected, neat, and safe work area
• Perform additional duties assigned by SBR leadership
• Abide by policies and procedures outlined in the SBR staff handbook

Qualifications

• Minimum age: 21+
• Required: Valid driver license and ability to obtain driving permit
• Required: Experience in Scouting and/or outdoor recreation
• Required: National Camping School Resident Camp/Program Director card (training provided)
• Strongly Preferred: Two or more years' leading teams or Summit work experience
• Willing to become a registered Scouting America member (includes background screening)
• Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements

• Ability to stand, walk, and hike, up to 10 hours daily and ability to lift/move up to 50 pounds
• Annual Health and Medical Record, including height/weight guidelines
• Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 55+

Desired Traits

• High emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

Desired Traits

• High-level emotional intelligence (such as self/social awareness and team dynamics)
• Positive and cheerful attitude with a strong customer-service focus
• Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
• Ability to connect with individuals from diverse age groups, maturity, and backgrounds

About the Summit Bechtel Reserve

The Summit Bechtel Reserve (SBR) is a 10,600-acre outdoor adventure and education facility located near New River Gorge National Park in southern West Virginia. As one of Scouting America's National High Adventure Bases, the Summit provides transformative experiences for Scouts and other youth.

This is more than a summer job-it's a chance to inspire creativity, build leadership skills, and shape unforgettable experiences for Scouts from across the country. You'll gain valuable teaching, leadership, and teamwork skills while living in one of the nation's most beautiful outdoor settings.