Zen-Inspired Concierge for Senior Living

Kendal at Lexington; Healdsburg (CA); Sur place; USD 34 000 - 41 000; Plein temps

Avantages offerts par ce poste

Comprehensive Benefits

Life & Disability Insurance

403(b) Plan

Generous PTO

Healthy Meals

Professional Development

Résumé du poste

Enso Village in Healdsburg, CA seeks a friendly Concierge to welcome residents, families, and visitors and deliver exceptional customer service. You will handle scheduling, reservations, transportation, and local information to enhance daily life.

The role requires strong communication, organization, and teamwork. This full-time position offers shift flexibility and a supportive, community-focused work environment.

Qualifications

• High school diploma or equivalent.
• Previous experience in customer-facing role preferred in hospitality, healthcare, or senior living.
• Outstanding interpersonal and communication skills across diverse backgrounds.
• Strong organizational and multitasking abilities.
• Proficiency with computers and standard office software.

Responsabilités

• Serve as the first point of contact for residents, families, and visitors with professionalism and empathy.
• Schedule transportation, book appointments, make reservations, and share local information.
• Manage incoming calls and relay messages to the appropriate staff.
• Coordinate maintenance requests, deliveries, and respond to concerns promptly.
• Monitor entrances and common areas to maintain a safe, welcoming environment.
• Ensure guests comply with Enso Village visitor policy and safety protocols.
• Report any health or well-being concerns to Health and Wellbeing Department.
• Maintain records of resident preferences, feedback, and requests.
• Perform administrative tasks: mail, deliveries, and record-keeping.
• Keep reception area clean, organized, and professional.

Connaissances

Excellent communication

Customer service

Organizational skills

Team player

Computer proficiency

Calm under pressure

Formation

High school diploma

Description du poste

Enso Village in Healdsburg, CA seeks a friendly Concierge to welcome residents, families, and visitors and deliver exceptional customer service. You will handle scheduling, reservations, transportation, and local information to enhance daily life.

The role requires strong communication, organization, and teamwork. This full-time position offers shift flexibility and a supportive, community-focused work environment.