Youth Services Support Assistant

DelDOT; New Castle (DE); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

DelDOT is seeking a Family Service Assistant I to support youth rehabilitation services by processing GPS electronic monitoring referrals for adjudicated and pre-trial youth. The role includes installation, maintenance and monitoring of equipment, data entry, inventory, and problem solving for Division staff.

Responsibilities include visiting clients in homes or schools, scheduling appointments, maintaining records, and coordinating with staff to ensure safe interactions during parental visits.

Qualifications

• Coursework, training and/or work experience in health or human services.
• Support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements.
• Coordinating with community resources to obtain client services.

Responsabilités

• Schedules appointments for clients and transports to required location (hospital, court, therapy session) provides coaching and assists client; provides support and encouragement to obtain desired outcome.
• Provides office and telephone coverage in absence of case manager and refers problem to appropriate party.
• Visits clients in a variety of environments such as home, school, observing behavior, and reporting to Case Manager.
• Prepares and maintains a variety of records and forms required by case manager to provide the necessary services to the client.
• Monitors behavior of child and parents on parental visits and insures safe interaction.
• May interview and obtain basic information from clients such as dates of birth or social security numbers of family members.

Connaissances

Interviewing clients

Assessing needs

Coordinating resources

Health services experience

Description du poste

DelDOT is seeking a Family Service Assistant I to support youth rehabilitation services by processing GPS electronic monitoring referrals for adjudicated and pre-trial youth. The role includes installation, maintenance and monitoring of equipment, data entry, inventory, and problem solving for Division staff.

Responsibilities include visiting clients in homes or schools, scheduling appointments, maintaining records, and coordinating with staff to ensure safe interactions during parental visits.