Youth Tracker - PT B

Southwest Key Programs; Columbus (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Travel reimbursement

Job summary

Southwest Key Programs is seeking a Youth Tracker to perform daily youth contact and ensure service plan adherence. The role requires flexibility to work hours beyond the regular schedule, including evenings, weekends, and holidays.

Responsibilities include maintaining youth records, utilizing JTS and ETO, and responding promptly to crises. Travel across GA counties is expected, with staff using personal vehicles and IRS mileage reimbursement provided.

Qualifications

• High School Diploma or GED is required.
• Must be able to conduct daily contacts with youth.
• Strong communication and writing skills are essential.

Responsibilities

• Conduct daily face-to-face contacts with youth at various locations.
• Manage behaviors using programmatic and individual structure.
• Develop helpful relationships and promote youth accountability.
• Complete required documentation, including discharge information, accurately and timely.
• Enter data into JTS and ETO systems promptly.
• Review youth files and stay updated with new information.
• Notify supervisor during crises or serious incidents.
• Maintain regular and punctual attendance.

Skills

Face-to-face contact

Data entry

Youth advocacy

Crisis management

Documentation

Education

High School Diploma or GED

Tools

JTS

ETO

Job description

Job Summary

The Youth Tracker is responsible for completing assigned daily contact with youth, as well as meeting the conditions of the youth’s service plan for assigned caseload. The Youth Tracker must maintain a flexible work schedule that may include working hours other than the regular work schedule and evenings, weekends and holidays.

Essential Functions

• Conduct face‑to‑face daily contacts at various locations with youth assigned.
• Manage behaviors through the use of programmatic and individual structure.
• Develop and maintain a helping relationship emphasizing youth accountability.
• Complete required documentation, including discharge information, for assigned youth in an accurate and timely manner.
• Enter data promptly into the Department of Juvenile Justice’s Juvenile Tracking System (JTS) and Southwest Key Programs database, Efforts to Outcome (ETO).
• Examine case file to become familiar with youth history and keep up to date with information as it is added to file.
• Notify Program Director or designee immediately in the event of a youth crisis, suspected illegal activity or any other youth or program incident.
• Maintain regular and punctual attendance.

Other Functions

• Assist and participate in the coordination of youth activities and groups as needed.
• Provide staff relief as needed; subject to be on call and be available to provide staff assistance.
• Provide youth advocacy in the areas of health, education, vocation, legal and family work.
• Assist with on‑the‑job training of new staff as directed.
• Provide crisis intervention and administer first aid when necessary.
• React to change productively and handle other essential tasks as assigned.

Qualifications

• High School Diploma or GED and minimum of 3 months working with youth and families or a related field.
• Maintain a clean driving record, active driver’s license, registration and vehicle insurance (must be supplied to Program Director before expiration).
• Must have reliable transportation, registration and maintain state‑mandated car insurance, and be responsible for supplying renewal documents to the Program Director.
• Clear result from a criminal background check by the Georgia Department of Juvenile Justice.
• Clear drug screen results from the organization’s designated medical facility.
• Possess good verbal and writing skills.
• Ability to assist with goal‑oriented casework.
• Ability to manage conflict and perform well in crisis situations.
• Ability to confront clients with problematic behaviors and set limits.

Physical Demands

Must be able to obtain First Aid Certification (CPR). Must be able to verify client’s whereabouts by driving, sitting, standing and walking for extended periods of time. Daily use of various office equipment. Bending, stooping, climbing up stairs and lifting up to 15 lbs. required to complete daily tasks.

Work Environment

This is a youth tracking program which requires daily contact at various client locations. Work shifts are subject to change. Noise levels vary from mild to moderate. This position may require extended periods of time in an automobile and exposure to prevalent weather conditions. This position will require 85% travel to various GA counties (maximum up to 1½ hour one way), and 15% in the office. Staff are required to use their own vehicle for tracking. Travel reimbursement (IRS Mileage Rate) is provided to staff.