C/S Family Service Assistant I

Delaware LLC; Delaware; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Casual/Seasonal position

Job summary

Delaware LLC is seeking a Family Service Assistant I to support the Division of Youth Rehabilitative Services. The role includes scheduling client appointments, arranging transportation to court or therapy, and assisting with data entry and record keeping. You will visit clients in homes or schools and report findings to the Case Manager.

This casual/seasonal position lacks healthcare benefits; pre-employment checks apply and the State-wide orientation is required for new hires.

Qualifications

• Experience in health or human services support such as interviewing clients and assessing needs.

Responsibilities

• Schedules appointments for clients and transports to required locations (hospital, court, therapy session).
• Provides office and telephone coverage in absence of the case manager and refers problems to the appropriate party.
• Visits clients in environments such as home or school and reports to the Case Manager.
• Prepares and maintains records and forms required by the case manager.

Skills

Interviewing clients

Job description

Summary Statement

The incumbent in this position is responsible for receiving and processing GPS electronic monitoring referrals for adjudicated and pre-trial youth active with the Division of Youth Rehabilitative Services. Daily tasks include but is not limited to: installation/removal/maintenance of electronic monitoring equipment, monitoring youth movement, data entry, record keeping, inventory processing, and troubleshooting electronic monitoring issues for Division staff. The incumbent may also be required to perform other duties to assist Division of Youth Rehabilitative staff and management as needed.

Summary Statement

The incumbent in this position is responsible for receiving and processing GPS electronic monitoring referrals for adjudicated and pre-trial youth active with the Division of Youth Rehabilitative Services. Daily tasks include but is not limited to: installation/removal/maintenance of electronic monitoring equipment, monitoring youth movement, data entry, record keeping, inventory processing, and troubleshooting electronic monitoring issues for Division staff. The incumbent may also be required to perform other duties to assist Division of Youth Rehabilitative staff and management as needed.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Schedules appointments for clients and transports to required location (hospital, court, therapy session) provides coaching and assists client; provides support and encouragement to obtain desired outcome.
• Provides office and telephone coverage in absence of case manager and refers problem to appropriate party.
• Visits clients in a variety of environments such as home, school, observing behavior, and reporting to Case Manager.
• Prepares and maintains a variety of records and forms required by case manager to provide the necessary services to the client.
• Monitors behavior of child and parents on parental visits and insures safe interaction.
• May interview and obtain basic information from clients such as dates of birth or social security numbers of family members.

Job Requirements

JOB REQUIREMENTS for Family Service Assistant I

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Coursework, training and/or work experience in health or human services support such as interviewing clients and assessing personal, health, social or financial needs in accordance with program requirements or coordinating with community resources to obtain client services.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms.

Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov .

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com .

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail] .

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

Selection Plan

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov .