Youth Services Shift Supervisor – Trauma-Informed Leader

Gandara Mental Health Center, Inc.; Springfield (MA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Health, Dental, Vision, Pet and Life保险

Paid vacations

Paid holidays

8 discretionary days

Mileage Reimbursement

Job summary

Gándara Mental Health Center, Inc. is seeking a full-time program supervisor for Youth Services in the Greater Springfield area. You will supervise shifts, support youth, and help implement individualized plans within a structured residential setting.

The role requires a 3+ year background in adolescent services, supervisory experience, and adherence to trauma-informed care practices. DYS/agency clearances and MA driver’s license are mandatory.

Qualifications

• Bachelor's or Associate degree in a related human services field.
• Minimum of three years of experience with adolescents in residential/juvenile settings.
• Must obtain and maintain all required background clearances.
• Must possess a valid Massachusetts driver's license.

Responsibilities

• Supervise the daily operation of assigned shifts to ensure a safe, structured, and therapeutic residential environment.
• Provide direct supervision and support to youth in accordance with regulations and program expectations.
• Ensure implementation of individualized service plans and independent living goals.
• Reinforce DBT skills taught by the Clinician and monitor daily DBT Diary Cards.
• Coach youth in emotional regulation, interpersonal effectiveness, problem-solving, and healthy decision-making.
• Promote Positive Youth Development by integrating core values into daily programming.
• Facilitate independent living skill development, including budgeting, meal planning, and employment readiness.
• Respond to behavioral crises and emergencies using trauma-informed approaches.

Education

Bachelor's Degree in Human Services, Criminal Justice, Psychology, Social Work, Education, or a related field

Associate Degree with relevant experience

Job description

Gándara Mental Health Center, Inc. is seeking a full-time program supervisor for Youth Services in the Greater Springfield area. You will supervise shifts, support youth, and help implement individualized plans within a structured residential setting.

The role requires a 3+ year background in adolescent services, supervisory experience, and adherence to trauma-informed care practices. DYS/agency clearances and MA driver’s license are mandatory.