Youth Services Program Manager (Trauma-Informed, On-Site)

Youth Outreach Services; Lincoln (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health & Vision

Retirement plan (403b)

PTO & Holidays

Professional development

Meaningful work

Job summary

Youth Outreach Services in Lincoln, IL seeks an experienced Program Manager to lead the Monarch Lincoln Program within the Illinois Department of Juvenile Justice. This role provides clinical and administrative leadership, supervises counselors, and ensures trauma-informed services in a correctional setting.

You'll shape outcomes for youth while supporting staff development. The successful candidate will oversee operations, ensure compliance, mentor staff, and collaborate with partners to

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related behavioral health field required.
• Clinical licensure preferred (CADC, LPC, LCPC, LCSW, or equivalent).
• Minimum of 2 years of supervisory or leadership experience.
• At least 5 years of experience working with at-risk, justice-involved, or high-needs youth.
• Strong knowledge of trauma-informed care, behavioral health treatment, and youth development.
• Excellent leadership, communication, and team-building skills.
• Valid Illinois driver's license and access to reliable transportation required.

Responsibilities

• Provide leadership, supervision, and support to counselors and program staff.
• Oversee daily program operations and ensure compliance with agency, contractual, and Department of Juvenile Justice requirements.
• Provide clinical guidance, coaching, and professional development opportunities to staff.
• Monitor service delivery, program outcomes, and documentation quality.
• Collaborate with facility personnel, community partners, and referral sources to support youth success.
• Assist with crisis intervention, problem-solving, and program planning.
• Ensure timely reporting, accurate recordkeeping, and adherence to regulatory standards.
• Foster a positive, trauma-informed, and culturally responsive environment for youth and staff.

Skills

Leadership

Supervisory experience

Trauma-informed care

Youth development

Communication

Team-building

Problem-solving

Valid driver's license

Education

Master's degree in Social Work, Counseling, Psychology, or related behavioral health field

Job description

Youth Outreach Services in Lincoln, IL seeks an experienced Program Manager to lead the Monarch Lincoln Program within the Illinois Department of Juvenile Justice. This role provides clinical and administrative leadership, supervises counselors, and ensures trauma-informed services in a correctional setting.

You'll shape outcomes for youth while supporting staff development. The successful candidate will oversee operations, ensure compliance, mentor staff, and collaborate with partners to