Youth Services Intake & Operations Coordinator

Allegheny County Department of Human Services; Pittsburgh (Allegheny County); On-site; USD 42,000 - 56,000; Full time

Job summary

Allegheny County Department of Human Services is seeking an Intake Coordinator to manage the YSP unit's case assignments and assist with recruitment, referrals and onboarding of staff. The role supports administrative tasks and data reporting, contributing to a strengths-based, collaborative team environment.

The position requires strong organizational and communication skills, ability to handle confidential information, and comfort working with youth, families, and professionals.

Qualifications

• Associates degree or higher in psychology, sociology or human services field.
• At least 1 year of previous work experience in the human services field and/or experience working in an office environment.
• Any equivalent combination of education and experience that meets the required knowledge, skills and abilities.

Responsibilities

• Oversees case assignment process for the YSP Unit.
• Monitors case availability of YSPs and referrals.
• Supports recruitment, screening and onboarding of new staff.
• Provides administrative support to the Youth Support Partner Unit.
• Maintains confidentiality of personnel matters and professional atmosphere in the unit.
• Prepares reports for funders and administrators.
• Attends weekly meetings and takes notes.

Skills

Communication skills

Organizational skills

Confidentiality

Computer skills

Multitasking

Education

Associates degree or higher in psychology, sociology or human services field

Any equivalent combination of education and experience

Tools

PowerPoint

Canva

Job description

Allegheny County Department of Human Services is seeking an Intake Coordinator to manage the YSP unit's case assignments and assist with recruitment, referrals and onboarding of staff. The role supports administrative tasks and data reporting, contributing to a strengths-based, collaborative team environment.

The position requires strong organizational and communication skills, ability to handle confidential information, and comfort working with youth, families, and professionals.