Youth Services Admin Specialist | Impactful Support & Growth

Community Teamwork; Lowell (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

4 Weeks PTO

Sick Leave

12 paid holidays

Medical, Dental, Vision Insurance

Company Paid Life Insurance

401(k) with 5% match after 6 months

Tuition Reimbursement

Career Advancement Opportunities

Professional development opportunities

Job summary

Community Teamwork in Lowell, MA is seeking an Administrative Specialist for the Youth Services/YouthBuild program to provide professional administrative support, manage inquiries, prepare reports, and coordinate meetings and client visits.

The role requires excellent communication, strong time management, meticulous organization, and a commitment to confidential information, equity and compassionate service as part of CTI's mission.

Qualifications

• 5+ years of relevant work experience; ability to build collaborative relationships.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
• Excellent attention to detail and ability to maintain confidentiality.
• Excellent teamwork skills.
• Proficient with Windows, Microsoft Word, Excel and general software tools.

Responsibilities

• Provides departmental reception services, receiving and directing visitors or calls.
• Prepares reports and presentations, often of a complex or confidential nature.
• Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming environment.
• Organize and assist in planning meetings, events, and hosting client visits - internal/external.
• Ensures departmental operations comply with policies; participates in special projects as directed.
• Receives and responds to correspondence and maintains departmental records.
• Communicates with vendors to ensure administrative or program needs are maintained.
• Serve as the liaison with CTI administrative offices and Division to ensure follow through and completion of all administrative tasks.
• Collaborate with Youth Services/YouthBuild Front Door staff to communicate/engage needs of young adults.
• Uphold the values of CTI - Equity, Integrity, Compassion.

Skills

Customer service

Time management

Communication

Organizational skills

Teamwork

Education

High school diploma

Associate's degree

Tools

Windows

Microsoft Word

Excel

Internet

Learning new software

Job description

Community Teamwork in Lowell, MA is seeking an Administrative Specialist for the Youth Services/YouthBuild program to provide professional administrative support, manage inquiries, prepare reports, and coordinate meetings and client visits.

The role requires excellent communication, strong time management, meticulous organization, and a commitment to confidential information, equity and compassionate service as part of CTI's mission.