Youth Services Admin Specialist — Impactful Nonprofit Ops

Community Teamwork inc; Lowell (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

4 Weeks Paid Time Off

Medical, Dental, and Vision Insurance

Tuition Reimbursement

401(k) retirement plan with 5% match

Job summary

Community Teamwork is seeking an Administrative Specialist for Youth Services/YouthBuild in Lowell, MA. This full-time day shift role focuses on providing professional administrative support, coordinating meetings, preparing reports, and maintaining records with a strong emphasis on customer service and confidentiality.

The ideal candidate will have a High School Diploma or equivalent, 5+ years of experience, and proficiency in Windows and Microsoft Office. Associate’s degree preferred.

Qualifications

• High School Diploma or equivalent education.
• 5+ years of relevant work experience.
• Ability to build collaborative relationships.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Ability to work well under pressure with good problem-solving and decision-making skills.
• Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
• Excellent attention to detail and ability to maintain confidentiality.
• Excellent teamwork skills; Proficient computer skills (Windows, Microsoft Word, Excel, Internet) and comfort learning new software and tracking systems.

Responsibilities

• Provides departmental reception services, receiving and directing visitors or calls.
• Prepares reports and presentations, often of a complex or confidential nature.
• Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming, inclusive and informational environment.
• Organize and assist in planning meetings, events, and hosting client visits – internal/external; maintain meeting minutes and documentation.
• Ensures departmental operations comply with organizational policies and procedures; participates in special projects as directed by the department head.
• Receives and responds to correspondence and maintains departmental records.
• Communicates with vendors to ensure administrative or program needs are maintained.
• Serve as liaison with CTI administrative offices and Division to ensure follow-through and completion of tasks.
• Collaborate with Youth Services/YouthBuild Front Door staff to communicate/engage needs of young adults accessing the Youth Opportunity Center.

Education

Associate’s Degree

Job description

Community Teamwork is seeking an Administrative Specialist for Youth Services/YouthBuild in Lowell, MA. This full-time day shift role focuses on providing professional administrative support, coordinating meetings, preparing reports, and maintaining records with a strong emphasis on customer service and confidentiality.

The ideal candidate will have a High School Diploma or equivalent, 5+ years of experience, and proficiency in Windows and Microsoft Office. Associate’s degree preferred.