Administrative Specialist - Youth Services/YouthBuild - full time day shift

Community Teamwork; Lowell (MA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

4 Weeks PTO

Sick Leave

12 paid holidays

Medical, Dental, Vision Insurance

Company Paid Life Insurance

401(k) with 5% match after 6 months

Tuition Reimbursement

Career Advancement Opportunities

Professional development opportunities

Job summary

Community Teamwork in Lowell, MA is seeking an Administrative Specialist for the Youth Services/YouthBuild program to provide professional administrative support, manage inquiries, prepare reports, and coordinate meetings and client visits.

The role requires excellent communication, strong time management, meticulous organization, and a commitment to confidential information, equity and compassionate service as part of CTI's mission.

Qualifications

• 5+ years of relevant work experience; ability to build collaborative relationships.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
• Excellent attention to detail and ability to maintain confidentiality.
• Excellent teamwork skills.
• Proficient with Windows, Microsoft Word, Excel and general software tools.

Responsibilities

• Provides departmental reception services, receiving and directing visitors or calls.
• Prepares reports and presentations, often of a complex or confidential nature.
• Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming environment.
• Organize and assist in planning meetings, events, and hosting client visits - internal/external.
• Ensures departmental operations comply with policies; participates in special projects as directed.
• Receives and responds to correspondence and maintains departmental records.
• Communicates with vendors to ensure administrative or program needs are maintained.
• Serve as the liaison with CTI administrative offices and Division to ensure follow through and completion of all administrative tasks.
• Collaborate with Youth Services/YouthBuild Front Door staff to communicate/engage needs of young adults.
• Uphold the values of CTI - Equity, Integrity, Compassion.

Skills

Customer service

Time management

Communication

Organizational skills

Teamwork

Education

High school diploma

Associate's degree

Tools

Windows

Microsoft Word

Excel

Internet

Learning new software

Job description

Administrative Specialist - Youth Services/YouthBuild

Pay Range $21.75 to $27.00 per hour

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary

As an Administrative Specialist in our Youth Services/YouthBuild program, you would play a pivotal role in supporting our mission by providing exceptional professional administrative support to this department. This role requires a blend of strong communication skills, good time management, and outstanding organizational and customer service skills.

Essential Functions and Responsibilities

• Provides departmental reception services, receiving and directing visitors or calls
• Prepares reports and presentations, often of a complex or confidential nature
• Supports organization of marketing materials, reception area, case management offices, and Mill You program to ensure a welcoming, inclusive and informational environment
• Organize and assist in planning meetings, events, and hosting client visits - internal/external. This includes maintaining and organizing meeting minutes and documentation
• Ensures that departmental operations comply with organizational policies and procedures. Participates in and contributes to special projects as directed by the department head.
• Receives and responds to correspondence and maintains departmental records.
• Communicates with vendors to ensure that administrative or program needs are maintained
• Serve as the liaison with CTI administrative offices and Division to ensure follow through and completion of all administrative tasks
• Collaborate with Youth Services/YouthBuild "Front Door" staff to communicate/engage needs of young adults accessing the Youth Opportunity Center
• Uphold the values of CTI - Equity, Integrity, Compassion

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications

• High School Diploma or equivalent education
• 5+ years of relevant work experienceAbility to build collaborative relationships
• Excellent customer service, organizational, interpersonal, oral and written communication skills
• Ability to work well under pressure with good problem-solving and decision-making skills
• Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision
• Excellent attention to detail and ability to maintain confidentiality
• Excellent teamwork skills
• Proficient Computer Skills to Include Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems

Preferred Qualifications

• Bilingual skills (English/Spanish, English/Khmer, English/Portuguese)
• Associate's Degree

Benefit Information

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance - Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401(k) retirement account after 6 months of employment
• Great coworkers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve
• The stated pay range represents the Agency's good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications

Equal Opportunity Employer - Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.