Youth Program Supervisor (Trauma-Informed Care)

Youth Emerging Stronger; Los Angeles (CA); On-site; USD 65,000 - 88,000; Full time

Job summary

Youth Emerging Stronger in Los Angeles is seeking an Assistant Program Manager to lead residential staff, oversee shift operations, and ensure a safe, trauma-informed environment for youth. The role supports staff during crises, maintains program compliance, and collaborates with the Program Manager to uphold YES policies and licensing standards.

You will promote teamwork, facilitate life skills and group activities, supervise documentation, and ensure staffing coverage for evenings, weekends,

Qualifications

• 1–2 years of supervisory or management experience with vulnerable youth.
• Experience in crisis intervention, de-escalation, or Trauma-Informed Care.
• Strong communication, leadership, organization, and problem-solving skills.
• Ability to manage multiple priorities and stay calm under pressure.
• Must complete YES employment requirements (references, background checks, and required screenings).

Responsibilities

• Supervise, coach, and support residential staff.
• Maintain a safe, trauma-informed environment and engage youth.
• Coordinate crisis response and on-call support.
• Ensure staffing ratios, schedules, and daily operations.
• Complete shift summaries and required documentation.
• Occasionally collaborate with EMS or other agencies as needed.

Skills

Supervisory experience

Crisis intervention

Trauma-Informed Care

Leadership

Communication

Organization

Problem-solving

Teamwork

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Job description

Youth Emerging Stronger in Los Angeles is seeking an Assistant Program Manager to lead residential staff, oversee shift operations, and ensure a safe, trauma-informed environment for youth. The role supports staff during crises, maintains program compliance, and collaborates with the Program Manager to uphold YES policies and licensing standards.

You will promote teamwork, facilitate life skills and group activities, supervise documentation, and ensure staffing coverage for evenings, weekends,