Youth Access & Engagement Program Lead

Safe Place for Youth; California; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits

403b with agency contribution

Ample paid time off

Professional development opportunities

Job summary

Safe Place for Youth in Venice, CA seeks an Access & Engagement Program Supervisor to lead day-to-day operations of the Access Center and supervise outreach teams serving SPA 5. The role emphasizes trauma-informed care, youth development, and strong collaboration with partners.

You will supervise staff, manage contracts, and develop youth-centered programming while ensuring high-quality service delivery and data-driven reporting. Excellent crisis intervention and staff development are essential.

Qualifications

• A bachelor’s Degree in Sociology or Psychology is preferred.
• 2-5 years of experience in a social service setting, working with homeless or at-risk youth, is required.
• At least 2 years of experience providing or overseeing case management programs is preferred.
• 2-3 years of experience managing staff is required.
• Excellent crisis intervention skills
• Ability to work with and develop staff members with lived experience of being unhoused or system-involved
• Strong background in administration and coordination of processes and procedures
• Strong written communication skills and problem-solving capabilities
• Strong computer skills and knowledge, including word processing, database operations, spreadsheets, and other software systems
• A commitment to and a passion for the mission, vision, values, and culture of SPY
• An ability to work in an environment that requires effective collaboration and the ability to adapt to change and growth
• Cultural responsiveness and humility

Responsibilities

• Oversee, grow, and develop Access Center programs using Positive Youth Development and trauma-informed approaches.
• Provide oversight of the Access Center's programming, front-line staff, volunteers, interns, and case management, including contracts with DMH, DCFS, Youth Family Reconnection, and Problem Solving.
• Deliver strengths-based supervision to supervisory staff and Access Center teams.
• Manage all Access Center data, reports, and contract expectations.
• Ensure high-quality front desk operations and member flow.
• Manage co-located Access Center partnerships and serve as the SPY point of contact for partners, as established by the Director of Access & Engagement and Development.
• Develop and maintain a consistent schedule of engaging, youth-centered programming focused on empowerment, development, and healing arts approaches.
• Lead weekly Restorative Justice meetings and implement a Restorative Justice framework in member accountability practices.
• Collaborate with the Volunteer Coordinator to support and manage on-site Access Center volunteers.
• Supervise AC youth liaisons and interns in coordination with the Access Center Supervisor, overseeing daily assignments, onboarding, training, and regular check-ins.
• Manage facility needs and ensure the upkeep and functionality of the physical Access Center space.
• Oversee and manage Access Center budgets responsibly.
• Resolve administrative challenges by coordinating reports, analyzing data, and implementing effective solutions.
• Lead performance management for all team members, including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
• Provide trauma-informed, strengths-based supervision and professional development for supervisees.
• Other duties as assigned to support the mission of the organization.

Education

Bachelor’s degree in Sociology or Psychology

Job description

Safe Place for Youth in Venice, CA seeks an Access & Engagement Program Supervisor to lead day-to-day operations of the Access Center and supervise outreach teams serving SPA 5. The role emphasizes trauma-informed care, youth development, and strong collaboration with partners.

You will supervise staff, manage contracts, and develop youth-centered programming while ensuring high-quality service delivery and data-driven reporting. Excellent crisis intervention and staff development are essential.