Youth Operations Director (Northwest Campus)

Traders Point Christian Church; Whitestown (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Traders Point Christian Church in Whitestown, Indiana seeks a Youth Operations Director to ensure Northwest Youth Ministry runs smoothly, so students are known, cared for, and connected. The role focuses on operations, team leadership, on-site logistics, and engaging volunteers in a fast-paced ministry environment.

You will own key systems, lead the Midweek Experience Team and Student Serve Team, coordinate large events and camps, manage rosters and onboarding, and partner with pastors to

Qualifications

• Excellent interpersonal skills and ability to lead diverse teams.
• Strong leadership and organizational abilities with attention to detail.
• Experience coordinating volunteers and youth programs is preferred.

Responsibilities

• Lead the Midweek Experience Team and Student Serve Team.
• Create and maintain an engagement pathway for new students.
• Oversee onboarding for Experience Team volunteers.
• Ensure Midweek operations are staffed, prepared, and on time.
• Collaborate with Facilities and Safety on Midweek logistics.
• Lead events such as Youth Nights and camps.
• Provide general administrative support to Northwest Youth Ministry.
• Coordinate rosters and baptism conversations with pastors.
• Support onboarding and volunteer leadership development.
• Communicate regularly with the Youth Operations Lead to align standards.

Skills

Interpersonal skills

Leadership

Organizational skills

Time management

Communication skills

Pastoral care

Administrative skills

Team-building

Conflict resolution

Education

Bachelor's degree or 2+ years of related experience

Tools

Microsoft Office Suite

ROCK system

Jira

Job description

At Traders Point, every role is first and foremost a calling to live out our mission and lead with character. We believe culture is shaped through consistent, Christ centered behaviors, and we expect every staff member, regardless of role, to actively embody the Traders 10 and the 5 Expectations in both life and leadership. Our Battle Plan serves as a foundational tool, grounding us in our mission to clear the way, equip for battle, and deploy for impact, as well as our vision of taking ground for the Kingdom across Indy and beyond. We hold one another accountable to live these commitments daily at work, at home, and in the community, believing that who we are becoming matters just as much as what we accomplish.

JOB SUMMARY

The Youth Operations Director keeps the everyday operations of Northwest Youth Ministry running smoothly so that students are known, cared for, and connected. This role owns key operational systems, leads the Experience Team, Student Serve Team and new student assimilation. This role will also provide administrative support, and lead will Northwest Youth Operations for large scale youth events.

SUPERVISORY RESPONSIBILITIES

• This role does not have staff supervisory responsibilities.
• This role leads a team of Difference Makers during Midweek.

DUTIES/PRIMARY JOB PRODUCTS

• Lead the Midweek Experience Team and Student Serve Team.
• Createand maintain an engagement pathway for new students who attend Northwest Youth Ministry.
• Create, recruitand pastor a discipleship focusedStudent Serve Team.
• Own onboarding for new Experience Team volunteers (Difference Makers).
• EnsureMidweek operations are staffed, prepared, and running on time.
• Own Midweek food ordering and food inventory to feed over 500+ people weekly.
• Work closely to collaborate with Facilities on Midweek logistics.
• Work closely to collaborate with Safety on Midweek logistics.
• Lead Experience Team ministry partners, providing direction and support on Wednesday nights.
• Provide general administrative support to the Northwest Youth Ministry team.
• Collaborate with Middle School and High School Pastors to ensure that rosters are updated weekly.
• Manage Midweek Scheduling.
• Oversee baptism connection board and assign youth pastors and group leaders to baptism conversations.
• Support Northwest Youth Pastors with onboarding and Difference Maker Meetup Follow-Up.
• Lead the Experience team for Youth Nights.
• Support logistics and planning for Northwest with Middle School and High School Camp.
• Lead on-site coordination and troubleshooting during camp week.
• Collaborate with Northwest Youth Pastors on large events (Youth Nights, Superstart, MS and HS Camp)
• Communicate regularly with the Youth Operations Lead to align operational standards and best practices.

INTERNAL AND EXTERNAL RELATIONSHIPS

• This position reports directly to: the Northwest Youth Lead Pastor
• This position is a dotted-line report to: Lead Youth Pastor

REQUIRED SKILLS/ABILITIES

• Excellent interpersonal skills.
• Strong leadership and organizational skills
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong, creative and effective problem-solving skills.
• Strong Administrative Skills.
• Strong, collaborative team-building, conflict resolution and interpersonal skills, with the ability to inspire and interact with people from different backgrounds, ages, languages, and cultures.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's systems: ROCK, Jira, etc.
• Ability to multitask and manage time well while staying focused on people.
• Ability to train and equip people towards a common vision.
• Excellent and inspiring verbal and written communication skills.
• Solid understanding of the Bible.
• Exceptional problem-solving skills.
• Provide general pastoral care and support for guests and volunteers, such as counseling, praying, and visiting hospitals.

PREFERRED SKILLS/ABILITIES

• Experience leading a team of volunteers.
• Experience and demonstrated understanding of youth culture.

EDUCATION & EXPERIENCE

• Bachelor's degree required or 2+ years of similar experience.
• Excellent leadership skills with very strong organizational abilities and attention to detail.
• 2+ years of experience leading volunteer teams and developing volunteer leaders preferred.

PHYSICAL DEMANDS/WORK ENVIRONMENTS

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• No adverse environmental conditions expected.
• Sedentary work that primarily involves sitting/standing.
• Lifting of 50+ pounds at set-up/tear-down campuses.
• Summer Camps and Overnight Special events at the campus (SuperStart).

CLASSIFICATION

Exempt/Non-Exempt: Exempt.

Full or Part Time: Full time.

Work Schedule: Monday-Friday (+monthly Saturday/Sunday presence)