Youth Mentor & Systems Navigator (Remote/In-Person)

Thompson-Child-; Charlotte (NC); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

PTO & holidays

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401K Match

Education Reimbursement

Referral Bonus

Loan Forgiveness eligibility

Phone & Laptop

Job summary

Thompson is hiring a Youth Support Partner in Charlotte, NC. You will help youth navigate child welfare, education, mental health, and other systems, while modeling healthy relationships and communication.

The role features non-traditional hours (roughly 9 am–5 pm), a 3-week PTO plus 10 holidays in the first year, benefits, and the chance to grow within a trauma-informed, evidence-based program.

Qualifications

• Must have a valid North Carolina driver’s license.
• Proficient in Microsoft Office Suite.
• Excellent written and oral communication skills.
• Lived experience as a youth who has overcome mental health challenges and/or multiple systems involvement.

Responsibilities

• Provide education and assistance navigating child-serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care).
• Mentor 14-21 youth for 9–12 months with weekly 90-minute sessions in school, home or community settings, in person or virtually.
• Maintain a non-traditional schedule around 9 am–5 pm, excluding weekends and on-call, serving youth in Charlotte and surrounding areas.

Skills

Microsoft Office

Communication skills

Youth engagement

Education

High School Diploma or GED, or associate’s degree

Job description

Thompson is hiring a Youth Support Partner in Charlotte, NC. You will help youth navigate child welfare, education, mental health, and other systems, while modeling healthy relationships and communication.

The role features non-traditional hours (roughly 9 am–5 pm), a 3-week PTO plus 10 holidays in the first year, benefits, and the chance to grow within a trauma-informed, evidence-based program.