Youth & Family Support Specialist — Crisis & Growth

BCFS Health and Human Services; San Antonio (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

BCFS Health and Human Services is seeking a Family Support Specialist to deliver case management and crisis intervention for at-risk youth and families in the United States. The role emphasizes professional judgement, adherence to standards, and collaboration with a multidisciplinary team to support clients across office and in-home settings.

Responsibilities include conducting individual and family sessions, coordinating referrals, documenting services, and ensuring deadlines with state and

Qualifications

• Bachelor's degree preferred in Social Work, Sociology, Psychology, Counseling, Criminal Justice or four years of direct services experience.
• Direct services experience with at-risk youth and families is required or preferred.
• Bilingual Spanish is a plus and requested where possible.

Responsibilities

• Provide individual and family sessions using MI and SFP.
• Coordinate referrals, service planning and documentation for caseload.
• Respond to crises and provide timely, professional intervention.
• Develop and monitor action plans to increase strengths and reduce home conflicts.
• Assist in emergency shelter placements or respite care when appropriate.
• Maintain confidentiality and comply with state/federal guidelines.

Skills

Motivational Interviewing

Case management

Crisis intervention

Cultural competency

Written communication

Education

Bachelor's degree in Social Work/Sociology/Psychology/Counseling/Criminal Justice or equivalent work experience

Job description

BCFS Health and Human Services is seeking a Family Support Specialist to deliver case management and crisis intervention for at-risk youth and families in the United States. The role emphasizes professional judgement, adherence to standards, and collaboration with a multidisciplinary team to support clients across office and in-home settings.

Responsibilities include conducting individual and family sessions, coordinating referrals, documenting services, and ensuring deadlines with state and